OverviewIn this role you will drive the ongoing development of Technogym’s CRM ecosystem, owning the deployment of digital transformation across the After Sales domain.
Le seguenti informazioni forniscono una panoramica delle competenze, delle qualità e delle qualifiche necessarie per questo ruolo.
You’ll collaborate with cross‑functional teams, lead SFDC projects end‑to‑end, and ensure successful data migration and configuration.
You’ll be part of an international rollout, shaping how the organization uses CRM to support customers and operations.
This is a hands‑on, impact‑driven opportunity in a globally distributed IT environment.Key ResponsibilitiesDrive end‑to‑end delivery of SFDC projects with HQ IT and vendorsValidate builds and deployments to ensure qualityConfigure SFDC and perform functional analysisLead User Acceptance Testing (UAT) and train end‑usersProvide ongoing support and continuous improvement of SFDC solutionsCollaborate with business teams to define requirements and align solutions with strategic goalsSupport data migration activities during implementationsCoordinate with functional leaders and subject matter experts in After SalesQualifications2-3 years of CRM implementation experienceKnowledge xlwpduy of Salesforce (SFDC) configuration; certification is a plusFamiliarity with SAP SD/MM and ServiceMax is a plusExperience with Agile methodology and JiraStrong analytical skills, business acumen, and Excel proficiencyExcellent English communication skillsAbility to train users, work cross‑functionally, and manage tasks independently