PSocial network you want to login/join with: /ph3Technical Project Manager Payments, Gallarate /h3pClient: Global Blue /ppLocation: Gallarate, Italy /ppJob Category: Other /ppEU work permit required: Yes /ppJob Reference: 1dd3cacb3160 /ppJob Views: 9 /ppPosted: 14.06.2025 /ppExpiry Date: 29.07.2025 /ph3Job Description: /h3pMain duties and responsibilities include: /pulliDeliver Solutions implementation projects within scope, timeline, budget, and in compliance with the processes of Global Blue Professional Services. /liliInterface with internal and external project managers and stakeholders to ensure smooth implementation of DCC services. /liliSupport the definition, implementation, and governance of efficient Partner Integration Project processes. /liliSupport the Commercial Organization and Partner Manager with technical and process consultancy. /liliEnsure that the implemented Solutions are correctly integrated into the GB organization. /liliCoordinate and prioritize all customer requests related to decentralized IT. /liliHandle tickets efficiently, including initiation, tracking, updating, and closing. /liliDevelop and improve knowledge base pages, manuals, and FAQs for employees. /liliManage DCC application certifications, deployments, and management. /liliPerform local user acceptance testing for solutions. /liliMaintain updated Country Requirements documentation. /liliEngage in technical pre-sales activities. /liliProvide second-level support to local Field Service teams. /liliParticipate in regular reports, reviews, and meetings with the Head of Payment and Product DCC team. /li /ulpKey collaborators include: /pulliLine manager /liliTechnology teams /liliCommercial teams /liliProduct teams /li /ulh3Background and Education: /h3ulliIT educational background; university degree preferred. /liliMinimum 2 years of experience managing technical projects with external stakeholders. /liliExperience working with virtual and distributed teams. /liliCustomer consulting experience. /liliIndependent and self-motivated personality. /liliFluent in English and Italian (oral and written); additional languages such as Portuguese, Turkish, Greek, or Arabic are a plus. /liliKnowledge of the payment industry and retail is preferred. /li /ulh3Skills and Knowledge: /h3ulliStrong understanding of project management processes and tools. /liliSolid knowledge of Point-of-sale technology and transactional systems. /liliExperience with EFT payment standards, PCI, EMV in retail or credit card industry. /liliEffective communication with external partners. /liliAccurate, analytical, and proactive problem-solving skills. /liliCustomer-oriented approach. /liliWillingness to delve into technical details. /liliStructured, flexible, and resilient in challenging situations. /liliDedicated and committed to work. /liliExcellent communication, organizational, decision-making, and problem-solving skills. /li /ul #J-18808-Ljbffr