BCIC Swiss GmBH is looking for an On-site IT Support Specialist in Sweden for a Dispatch / Part-time position.
Position Responsibilities :
* Provide first / second level contact and problem resolution for customer issues.
* Work with Third Party Vendors to remediate complex AV issues as needed.
* Provide timely communication on issue status and resolution.
* Maintain ticket updates for all reported incidents.
* Support Apple PC users with basic knowledge of Mac operating system.
* Install, upgrade, support, and troubleshoot printers, computer hardware.
* Perform general preventative maintenance tasks on computers, laptops, printers.
* Perform remedial repairs on desktops, laptops, printers, and other authorized peripherals.
* Use diagnostic tools to troubleshoot network connectivity and hardware/software issues.
* Have broad IT experience with basic understanding of Networks, Servers, AV, Smart Devices, and Telecoms.
* Ability to work in a project-based environment requiring flexibility and teamwork; perform other duties as assigned.
Requirements :
* Valid work permit.
* Fluency in the local language and English.
* Good knowledge of computers and IT.
* Several years of experience in a related field.
* Opportunity to work in a world-leading company with a friendly environment.
* Long-term project with possible extension.
* Negotiable conditions.
Company Details :
Best Connect International Consultancy
Job Type :
* Part-time
Pay : €25.00 per hour
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