As a Night Auditor at Grand Hotel Timeo, A Belmond Hotel, you will play a crucial role in ensuring the seamless financial operations and guest security during the overnight hours. Working diligently behind the scenes, you will be responsible for balancing the day's accounts and preparing the hotel for the next day's activities, all while maintaining our high standards of guest service for any late-night arrivals or inquiries. If you are a meticulous professional with a strong understanding of financial processes, a commitment to accuracy, and the ability to operate independently in a luxury environment, we invite you to join our dedicated team.
Primary Responsibilities Include
- Performing daily audit processes, balancing all hotel accounts, and generating reports.
- Handling guest check-ins and check-outs efficiently during night hours.
- Responding to guest inquiries and resolving issues promptly and professionally overnight.
- Ensuring the security of the hotel and guests, monitoring premises during the night shift.
- Preparing for the next day's operations, including setting up systems and reports.
- Processing financial transactions, including payments, postings, and reconciliations.
- Maintaining accurate records and ensuring data integrity across all systems.
- Liaising with other departments for smooth handover and continuous operation.
Requirements:
What You Bring:
- Previous experience as a Night Auditor in a 5-star luxury hotel.
- Proficiency with hotel management systems (HMS) and Microsoft Excel.
- Excellent communication and interpersonal skills.
- A polished, professional appearance and demeanour.
- Strong problem-solving abilities and grace under pressure.
- Fluent in Italian and English (both written and spoken).
Benefits:
What We Offer:
At Belmond we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:
- seasonal contract according with "C.C.N.L. Settore Turismo - Federalberghi.
- Corporate Welfare provided.
- Team social events.
- Meals provided at our staff canteen during working hours.
- A unique opportunity to gain experience in a world-class luxury environment.
- Participation in the hotel's training and development programs.
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.
About Us:
Grand Hotel Timeo, a Belmond Hotel, is a storied Sicilian hideaway in the heart of Taormina. Adjacent to the ancient Greek Theatre, its views span majestic Mount Etna and Naxos Bay. Since the mid-1800s, this exclusive enclave away from the crowds has proved irresistible to discerning visitors, from celebrated writers such as DH Lawrence to Hollywood icons. Today, it is the perfect setting for memorable stays, enhanced by a wide array of experiences including Michelin-starred dining and exclusive concierge bookings.
The Belmond & LVMH Family
Belmond is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.