Experteer OverviewIn this ICQA Operations Manager role, you will own inventory control, quality assurance, and problem-solving within a fast-paced fulfilment centre.
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You will lead and develop a team of Area Managers and hourly staff, partnering with Operations to enforce policies, safety, and accuracy.
Your work will drive defect reduction, inventory integrity, and timely, customer-focused fulfillment.
The position sits at the heart of Amazon’s logistics network, offering impact through process discipline and data-driven improvements.
You’ll lead cross-functional collaboration to scale safe, efficient operations that meet customer obsession.Retribuzione / BenefitsLead and supervise ICQA Area Managers and hourly Associates in inventory control and quality assurance.Partner with Operations to establish and follow policies and procedures.Ensure compliance with safety programs and SOX regulations.Analyze inventory defects and data to define action plans that improve quality.Plan short- and mid-term labor, forecasting, staffing, and schedules.Assist in interviewing and training FC Area Managers.Maintain process discipline across shifts and departments.Review KPIs and perform quality analysis affecting inventory integrity.Collaborate with department managers on projects and system enhancements.Work with Loss Prevention to adhere to policies; support communication of policies to leadership. xjrgpwk Support hiring processes for managers.ResponsabilitàBachelor’s Degree from an accredited university or equivalent qualificationStrong time management and data organization skillsProven ability to influence across levels of seniorityAbility to operate 24/7 including holidaysResilient problem solver, able to multitask in a complex environmentCommitment to employee development and high motivationPrevious supervisory experience in distribution or manufacturingExcellent verbal and written communications in local language and EnglishRequisiti fondamentalisign on paymentrestricted stock unit scheme (RSU)statutory benefitscompany supplementary benefitssalary base with potential higher level/salarysupport under collective agreement
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