AxL Spa - Business Unit di Milano - seleziona per un importante azienda nel settore dell'elettronica una figura di:
**CUSTOMER CARE/INSIDE SALES**
- Ensures customer care/inside sales organization, skills, and tools are suited to satisfy customers' expectations
- Operates within budget
- Manages accounts receivable with accounting, when applicable
- Ensures that offers/quotations/orders are reviewed for completeness and accuracy
- Knows and follows Segment/Business Unit sales processes. Supports field sales team during pre and post sales
- Activities
- Negotiates within delegation rules, when applicable
- Contributes to sales development in accordance with budget and action plan. Cross-sells whenever possible
- Understands and qualifies customers' explicit and implicit expectations.
- Uses communication tools effectively and timely in accordance with set performance standards: phone, mail, EDI
**Skills**:
- Customer focus
- Products/technologies/service knowledge
- Performance management
- Local market specifics
- Relationship building
- Reporting
- Salesmanship
- Efficient communication
Work area : Milan
Aut. Min Nr. 1081 - SG rilasciato dal Ministero del Lavoro e PS in data 19.11.2004