About the roleJoin our dynamic Property Maintenance team as a Property Support Engineer, where you\'ll play a key role in keeping our stores and offices fire systems running smoothly, safely, and efficiently. This is a fantastic opportunity for someone who thrives on solving problems, collaborating across teams, and making a real impact every day. You’ll provide remote technical support to quickly diagnose and resolve fire‑related maintenance issues, acting as the first line of support for the Fire Technical Manager and field teams. Throughout your work, you’ll prioritise safety, efficiency, cost‑conscious decision‑making, and the wellbeing of colleagues, customers, and communities.The hiring manager is Tony Allen.You will be responsible forProvide remote technical support to proactively diagnose and resolve fire-related maintenance issues, ensuring timely and permanent solutions.Act as first-line support for the Fire Technical Manager and field teams.Play an active role in the national fire risk assessment project, driving compliance and safety.Use available systems to identify trends and opportunities that improve maintenance operations.Collaborate with colleagues across functions to optimize resource allocation and dispatch programs, building strong relationships and managing expectations effectively.Develop and implement formal incident and investigation methodologies to strengthen our ways of working.Conduct site visits as required to support technical needs and ensure standards are met.Maintain a safe environment for colleagues and customers in all stores and offices.Ensure all assets are repaired within agreed timeframes to minimize disruption.Put community, customer, and colleague welfare at the heart of every decision.Meet all statutory and compliance requirements consistently.Manage workload efficiently to maximize productivity and deliver results.Be cost-conscious in all actions while treating others with respect and fairness.You will needPerformance Management and improvementCommunication and stakeholder managementData analysisProblem solvingSystem and IT proficiencyMaintenance planning and processesGovernance and complianceOrganisational and planning skillsMaintenance and/or engineering experienceCustomer service in a relevant fast moving 24/7 business5 years’ experience within a relevant industry provider in a related engineering roleFire background of installing / maintaining fire equipment and alarm systemsProven experience in servicing and maintaining fire detection and suppression systemsKnowledge of fire safety standards and regulations (BS 5839, BS 5306, BS EN 54, BS 9997)FIA (Fire Industry Association) training or equivalentStrong diagnostic and problem-solving skillsFull UK driving license.What’s in it for youWe’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!Annual premio scheme of up to 10% of base salaryHoliday starting at 25 days plus a personal day (plus Bank holidays)26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leaveFree 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeingAbout usTesco has become a market leader by doing the little things that really matter for our customers and colleagues.It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.We believe in treating each other with respect and giving everyone an equal opportunity to get on. It\'s our people that make the difference every day - helping us make a difference for our customersShould you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.For more information about us please visit