Experteer OverviewAs an IT Support Engineer at Ops Tech Solutions, you enable reliable IT infrastructure across Amazon’s global sites.
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You work on-site and travel to other facilities to troubleshoot, deploy, and improve IT services, ensuring operations run at full speed.
You will help design and launch infrastructure for new buildings and lead process improvements across sites.
You mentor colleagues and collaborate with cross‑functional teams to shape resilient, scalable IT solutions.
This role offers hands‑on problem solving in a fast‑paced, world‑scale environment with a clear impact on warehouse operations.Retribuzione / BenefitsSupport end‑user equipment and building IT infrastructureAssist with network projects, including IT set‑up for new buildingsSuggest process improvements to optimize IT usage at operational sitesTrain and mentor IT techniciansOn‑site and occasional international travel to support multiple sitesCollaborate with remote and on‑site colleagues to ensure platforms run smoothly and contribute to infrastructure projectsContribute to infrastructure design for new site launchesResponsabilitàBachelor’s degree in computer science, engineering, mathematics or equivalentExperience xlwpduy troubleshooting in a multi‑user high availability environmentExperience in PC repair, troubleshooting, deployment and liquidationExperience in IT client, server, and network service deliveryExperience with networking technology (TCP/IP, DNS, DHCP)Experience supporting Windows, Mac and/or Linux in a corporate settingExperience with Windows Server technologiesRequisiti fondamentali