Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.
Purpose of the job
As major part of the EMEA Operations team, we are responsible for all planning, purchasing, customizing, distribution and support services which provide superior value to our customers, by having predictable, repeatable and scalable processes. You will be in the Business Unit “EMEA” dedicated to providing terminals including software and accessories solutions to our customers.
You oversee preparation of short-, medium- and long-term demand planning reports to ensure that the plan meets the customer requirements, provide the factory with an optimal manufacturing plan managing both capacity and headcount efficiently – whilst managing inventory across EMEA. This role will support the S&OP leaders in each customer cluster, focused on measuring KPI’s, reporting, creating dashboards and performing routine analysis across all EMEA. You will be a crucial member of our EMEA S&OP team, Corporate S&OP, Manufacturing, Logistic and Marketing/Sales team. S&OP is considered as the link between Sales & Manufacturing. This role does not have any direct reports, instead the focus of your responsibility will be to manage S&OP activities and provide insightful analyses to support the S&OP team, and drive data-based decisions within S&OP process and for process improvement initiatives. The aim for this role is that the person can be back-up for S&OP leaders, and be within the team succession plan, working towards becoming the successor for S&OP leader in any customer cluster.
Interactions : S&OP team, Coordination, Sales, Operations
Main responsibilities
1. Produce Weekly/Monthly KPI’s.
2. Perform routine analyses relating to S&OP process, comparing inventory, forecast and production levels across all SKU’s
3. Develop holistic view to manage products through lifecycle within EMEA, from New Product Implementation (NPI) through to End of Life (EoL)
4. Analyse stock efficiency and propose improvements to optimise
5. Support S&OP team with routine analyses and day to day reporting
Profile
Technical skills:
6. Supply chain / planning experience
7. Good demand planning knowledge
8. Flexible, good problem solving and communication skills
9. Excellent communication, written and verbal, skills
10. Experience with Power BI
11. Advanced in Microsoft packages (Excel)
12. Systems literate (Web/SAP)
13. Strong capability to perform detailed analysis
14. Fluency in English and Italian
Nice-to-have skills :
15. Knowledge of MRP / ERP system - SAP. (MM,SD,WM)
16. Experience working in a Manufacturing environment
17. Knowledge of logistics & customs rules
18. Knowledge of Incoterms
19. Experience using Anaplan
20. Formal learning in Supply Chain / S&OP (ie APICS)