About Acuative
Acuative is a global IT solutions provider committed to delivering top-tier managed services, managed solutions, and network infrastructure support. With a client-first mindset and a relentless drive for excellence, we empower organizations to scale securely and efficiently. Our success is powered by our people—we invest in our employees through continuous on-the-job training, mentorship, and assisted learning that helps to grow our teams. At Acuative, you’ll find a collaborative environment built on professionalism, innovation, and the shared pursuit of achieving high results. Join us and help shape the future of IT.
Role Overview
We are seeking an experienced Consulting Engineer IV / High Touch Engineer (HTE) to deliver, optimize, and support Cisco enterprise networking solutions for strategic customers. This role sits within a professional services environment and requires strong hands-on expertise, customer engagement skills, and leadership in complex network deployments.
Key Responsibilities
* Design, implement, and optimize Cisco networking solutions across enterprise customer environments
* Deliver High Touch services including network architecture, implementation, and optimization
* Translate business and technical requirements into High-Level and Low-Level Designs (HLD / LLD)
* Lead technical delivery activities and act as an escalation point for complex network issues
* Perform advanced L2/L3 troubleshooting prior to engaging Cisco TAC
* Support pre-sales and solution validation activities alongside sales teams
* Collaborate with Cisco account teams, partners, and internal engineering resources
* Prepare and maintain technical documentation, design deliverables, and knowledge transfer materials
* Ensure compliance with data protection and anonymization requirements when engaging global Cisco teams
* Contribute to best practices, technical documentation, and reusable delivery assets
Required Qualifications & Experience
* Bachelor’s degree in Computer Science, Engineering, or equivalent experience
* 5–8 years of experience in networking, systems engineering, or IT consulting
* Strong hands-on expertise with Cisco technologies (CCNP-level or equivalent)
* Experience supporting enterprise or strategic customers in customer-facing roles
* Solid understanding of routing, switching, security, and network troubleshooting
* Strong communication and stakeholder management skills
* Professional proficiency in Italian and English
Preferred Qualifications
* Experience in Professional Services, High Touch Operations, or Managed Services
* Advanced degree or professional certifications (CCNP / CCIE preferred)
* Exposure to network automation, scripting, or DevNet tools
* Equal Opportunity Statement
* At Acuative, we believe our strength comes from our people—and that includes people from all backgrounds. We are proud to be an Equal Opportunity Employer, committed to creating a workplace where everyone feels valued, respected, and supported. Our inclusive culture encourages growth, creativity, and collaboration across all levels of the company. No matter who you are, if you’re passionate about doing great work, you’ll find a place with us.