H3Job Title: IT Support Specialist /h3 pJoin TUI Musement as an IT Support Specialist based in Piano di Sorrento, Naples. You will be part of the Italian IT team supporting primarily the Naples office, along with other Italian locations and abroad. /p h3Responsibilities: /h3 ol liProvide Deskside Support (In Person or Remote), including O365 support, Windows 10 support (imaging), MacOS, and Linux devices, troubleshooting issues, and user support. /li liAssist with onboarding and offboarding of users and corporate devices. /li liSupport back-office infrastructure such as servers, firewalls, switches, NAS, and phone systems as needed. /li liCompile reports, manage inventory, and participate in special projects. /li liCollaborate within local, regional, and global IT teams, and pursue continuous growth in technical and soft skills. /li liWork with third-party vendors and assist end-user education on productivity tools like OD and Teams. /li liDevelop expertise in specific IT technologies relevant to the company's needs. /li /ol h3Qualifications: /h3 ul liMinimum 3 years of hands-on IT experience with Windows 10, Apple OS, and smartphones in a Help Desk environment. /li liStrong customer service skills, professional communication, and fluency in English. /li liExperience with Office 365, Apple devices, and smartphones. Knowledge of cloud solutions and digital platforms is a plus. /li /ul h3Offerings: /h3 pCompetitive salary and benefits, career progression opportunities, and access to learning platforms. Be part of a diverse international team working in a dynamic travel technology environment. /p #J-18808-Ljbffr