WHO YOU ARE - Previous management experience from high volume retail or multi-unit food service industry - Previous experience in Food field is considered a plus - Innovation and ability to lead changes - Strong Passion and dedication for Food area - Ability to provide clear direction, experience of creating and implementing action plans, setting budgets and meeting and following up on goals - English and Italian communication skills - MS Office Literacy YOUR RESPONSIBILITIES - I always look at my store through the eyes of our customers and walk the store regularly. I have a daily dialogue with our guests to get continuous feedback about their experiences and to learn more about their needs and wants. I then take action based on their input. - I work to maximise commerciality in order to grow sales as well as the conversion rate and average cheque. By doing this I increase profitability according to the goals in my area. To assist me I use the Functional Commercial Review and other appropriate tools. - I work actively to create an environment where the IKEA culture is a strong and living reality, and diversity is valued, to ensure the IKEA store is regarded as a great place to work. - I challenge costs by working in a lean, simple and cost-conscious way using and sharing good examples and encouraging my team and colleagues to discover smarter ways of working. - I have a store capacity plan that includes capacity needs in all processes, receiving and storage. - I secure that efficient ordering and inventory routines are in place. TOGETHER AS A TEAM Thanks to us, customers, co-workers and people at home can have a better everyday life through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the “Swedish Food market”. We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!