Xerjoff is an Italian niche perfumery house that blends traditional craftsmanship with contemporary innovation. Renowned for the exceptional quality of its creations, the brand offers rare and sophisticated perfumes crafted from carefully selected precious ingredients. Present in over 130 countries worldwide, Xerjoff embodies luxury, elegance and exclusivity, offering its international clientele a unique olfactory experience. Each collection tells a story, transforming perfume into a true sensory journey where creativity, emotion and aesthetics converge.
About the Role
As part of the development of its activities, Xerjoff is seeking a full-time Sales Advisor to join its Milan boutique, representing the brand's universe and values within an exceptional luxury retail environment.
Responsibilities
* Customer Experience & Clienteling
* Welcome and advise each client with professionalism, discretion and elegance
* Identify clients' needs and provide personalised solutions aligned with the Xerjoff universe
* Build long-term customer relationships through a unique, tailored sensory experience
* Present and promote the house's perfumes and luxury products
* Sales & Commercial Performance
* Achieve individual sales targets and contribute to the boutique's overall performance
* Actively participate in commercial initiatives and new product launches
* Support the Store Manager in the daily management of boutique operations
* Visual Merchandising & Operations
* Ensure the boutique and window displays meet the house's standards
* Maintain impeccable product presentation and communication materials
* Handle basic stock-related activities, including goods receiving, replenishment, and inventory support
* Team & Professional Environment
* Contribute to a welcoming and professional atmosphere that encourages collaboration and team spirit
Qualifications
* Previous experience in luxury retail or niche perfumery
* Strong customer service mindset, with the ability to deliver highly personalised experiences
* Passion for luxury perfumery and refined aesthetic sensitivity
* Results-driven, proactive, and motivated to achieve commercial objectives
* Reliable, dynamic, and able to work both independently and as part of a team
* Fluency in Italian and English; additional languages are a strong asset
* Polished appearance and professional attitude consistent with luxury standards
If you wish to join the Xerjoff universe and contribute to delivering an exceptional customer experience, we invite you to apply.
Equal Opportunity Statement
Xerjoff is committed to diversity and inclusivity in the workplace.