French Luxury Fashion house for its F&B division, is looking for Beauty Expert.
Role will be based in Rinascente Duomo, ideal candidate must have beautician diploma.
Responsabilities:
* Embodying the allure as a fragrance & beauty brand ambassador, able to communicate the House’s beauty aesthetic and share a deep knowledge of the history and codes of brand portfolio.
* Welcoming clients and accompanying them on an exceptional journey within the Boutique
* Offering an ultimate, warm and customised experience to each client
* Nurturing our clients' dream and desire for brand, combining the art of storytelling with a solid knowledge of the Brand, its heritage, its modernity and its know-how
* Being familiar with the brand's digital strategy and market trends and playing an active role in providing a seamless omnichannel experience to clients
* Being responsible for the development of the client file and the development of client loyalty in order to prolong the brand experience after the visit to the Boutique
* Carrying out make-up flashes
* Carrying out make-up/fragrance animations with the clients
* Being co-responsible for the proper maintenance of the Boutique in accordance with the established rules
* Being a core driver of business growth by directly contributing to company performance through generating sales and improving operational efficiency.
* Actively participating in morning briefings and offering feedback and proposals
* Contributing to operational activities in the back-office
* Contributing to the development of the business by reaching sales objectives, using all available levers such as products, services and data capture to recruit and retain clients
* Having adequate knowledge of the procedures to ensure the smooth running of the Boutique
* Establishing qualitative reports for the Boutique Manager
* Managing client information collection to enable excellent clienteling
* Sharing best practices with the team, demonstrating dynamism and contributing to the collective knowledge and skills
* Strong collaboration with all the team
PROFILE:
* Beautician Diploma must have
* Excellent knowledge of the perfume and beauty sector.
* Excellent interpersonal skills and initiative spirit
* Listening skills and empathy
* Problem solving and ability to face challenges and changes
* Energy, motivation and enthusiasm
* Ability to engage and inspire through storytelling
* Strong orientation towards collaboration and team spirit
* Fluency in English