OverviewLO Quality Audit & Improvement SpecialistThe LO Quality Audit & Improvement Specialist is responsible for executing quality audits to coordinate improvement projects, and drive warehouse performance excellence across both upstream and downstream logistics operations. This role ensures that packaging, handling, and transport processes comply with Haier Europe Quality Standards, while continuously improving damage prevention and claim accuracy.What You Will DoThe LO Quality Audit & Improvement Specialist is responsible for executing quality audits to coordinate improvement projects, and drive warehouse performance excellence across both upstream and downstream logistics operations. This role ensures that packaging, handling, and transport processes comply with Haier Europe Quality Standards, while continuously improving damage prevention and claim accuracy.Conduct regular Warehouse Quality Audits for both Upstream and Downstream flows & verify compliance with LO Quality Handbook during loading, storage, and handling activities.Prepare audit reports, identify non-conformities, and ensure corrective/preventive actions are implemented on time.Lead the root cause analysis of recurring packaging and transport damage.Coordinate with Product Line (PL) and Packaging Engineering teams to solve packaging issues.Develop and implement action plans to address major offenders and reduce damage ratios.Manage and track Damage Reduction Projects in collaboration with 3PLs and factory quality teams.Drive standardization of quality control points and visual inspection checklists across different warehouses.Support continuous improvement projects aligned with LO Quality strategic goals.Organize and deliver Warehouse Trainings (Upstream & Downstream) focused on product handling, packaging standards, and claim declaration accuracy.Report progress through KPI dashboards based on audit results.What You Need To SucceedMust haveEducation: Bachelor’s degree in industrial, Mechanical, or Logistics Engineering.Professional Experience: 2–4 years of experience in logistics, quality control, or warehouse operations.Language: Fluent in English and Italian, both written and spoken.Soft skills: Ability to work cross-functionally with internal teams and external partners.Technical Skills: Good understanding of quality tools and methodologies (8D, PDCA, Pareto, RCA); Experienced in Excel, Power BI, and SAP (quality or logistics modules); Strong analytical and reporting skills.Other: Open to domestic and international travel.Haier Europe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.
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