A global real estate advisory firm is seeking a Desk Support Engineer in Italy. In this role, you will manage second line IT incidents, provide deskside support for users, and handle ticket ownership through ServiceNow. The ideal candidate should have a degree in IT and possess strong problem-solving skills. You will support Microsoft 365 applications and ensure seamless connectivity for desktop and mobile devices. Excellent communication skills in Italian and English are required, as well as a willingness to travel across Italy.
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