Overview: WELCOME TO SITA: We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. PURPOSE: The Pre Sales, Bid Writer is responsible for the entire proposal project life cycle for operational bids as assigned and plays an active part within the overall Bid Team, challenging solutions, driving best practice and ensuring on time, high quality and excellently articulated customer deliverables. The Proposal Specialist may be assigned to work specifically on proposal delivery or may be required to undertake a broader remit encompassing bid management activity KEY RESPONSIBILITIES: _ Proposal Management activity_ - Responsible for timely delivery of all allocated proposal projects ensuring the highest quality of customer deliverables - Manage the proposal project, working closely with the Bid team/Account Manager - Produce & manage the proposal project plan (including risk analysis & contingency planning), ensuring that all necessary activities are completed on time - For assigned projects, co-ordinate and manage the activities of other proposal centre staff as required to be involved in the proposal; - Ensure a consistent and clear story in the overall proposal document by reviewing and providing critique to the content produced by contributors and Proposal Writers - Lead proposal learning reviews by providing objective facilitation and developing clear action plans. _ Bid Management activity_ - Ensure that all relevant bid processes are followed as required (e.g. sales qualification, bid assessment & preparation, business approvals), and lead meetings as required - Facilitate the proposal strategy meeting with the account manager/bid team and other key proposal contributors to 'storyboard' proposal content based on customer & competitive analysis; - Facilitate Pre-Proposal planning meetings with the Account Manager/Bid team to ensure that appropriate steps are taken to maximise the proposal chance of success - Coach the bid presentation team if required (slide development, logistics, rehearsals etc.) - For bids won, ensure thorough follow through with contract negotiation and handover to Project Delivery Qualifications: EDUCATION & PROFESSIONAL: _ Qualifications_ - Bachelor degree in a numerate, business or languages discipline or significant relevant experience. - Good command of English and Italian language is mandatory - Knowledge of a third language is preferrable - Ideally holding at least Foundation Level APMP (Association of Proposal Management Professionals) accreditation and/or equivalent formal training in Proposal or Bid Management. EXPERIENCE: Minimum 5 years of experience within commercial industry, ideally IT, telecoms, air transport or managed services provision. Experience in the air transportation industry and/or furniture and interiors one is preferable. - Minimum of 2 years of experience within the field of bids & proposals - in purchasing and/or sales - including exposure to the vendor side. KNOWLEDGE & SKILLS: - Clear understanding of proposal management processes including pre-proposal planning, strategy development and storyboarding, proposal writing skills. - Understanding of bid management process including whole sales cycle. - Clear and proven understanding of EU tender processes - Excellent facilitation skills - able to build & motivate proposal teams, generate creativity, act as an effective 'devil's advocate' and use a range of facilitation techniques. - Able to quickly establish credibility and rapport with sales & business staff and to form teams across organisational boundaries without direct authority. - Commercial awareness - IT/air transport market understanding ideal. - Good purchasing empathy - able to identify customer drivers in RFPs. - Enthusiasm for working in an intensive, deadline-driven and high-profile role. - Able to work effectively on multiple, concurrent projects. - Clear understanding of bid management processes and proposal lifecycle. PROFESSION COMPETENCIES: - Creating Value Proposition - Business Acumen - Bid Management Process - Supply Chain (PSBM5A) - Soft Skills (PSBM5A) - Project Management (PSBM5A) - Office Administration (PSBM5A) PROFESSION COMPETENCIES: - Adhering to Principles & Values - Creating & Innovating - Leading Execution - Communication - Customer Focus - Impact & Influence - Teamwork - Results Orientation