PpJoin to apply for the bApplication Engineer /b role at bXylem /b. /ppXylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. /ph3Job Summary /h3pThe Application Engineering gives direct technical support to internal and external customers regarding product/application information, product selection and special quotation. In case of projects related to Building Service, Industrial or Public Utilities applications or involving key customers, the engineer works close to Sales coordinating the activities of the internal departments (Product Management, RD, Operations) in order to deliver the requested documentation. His/her role is critical to ensure customer satisfaction and quick on‑field problem solving. /ph3Principal Responsibilities /h3ulliProvide customers with technical support for selection of standard/customized products showing an extensive knowledge of our product portfolio and possible applications. /liliWork together with Sales to understand customer needs/applications and provide the best, profitable product solutions (standard or customized). /liliWork with Engineering, Purchasing, Marketing, Master Planning and Operations to define the best technical solution for the customer. /liliQuote customized/standard products for single projects or develop offers for tenders. /liliCooperate with the training department and sales giving support to customers (customer visit, witness test). /liliCooperate with Sales Assistants to solve issues about customer product need. /liliContribute with new ideas/suggestions to continuous improvement. /liliProvide technical solution to OEM and large/international key accounts in the EMEA region. /liliSupport OEM KAMs of Xylem Commercial team (Sales). /liliProvide feedback to product management team on highly requested special features. /liliAttend Exhibitions. /liliVisit customers on demand for technical support to commercial team (Sales). /liliWork close to Sales in specific Industrial and/or Public Utilities projects. /liliCollaborate in project management. /li /ulh3Key Competencies /h3ulliCross‑boundary collaboration. /liliOrganization, prioritization and planning. /liliEffective communication, open mind and positive approach. /liliCustomer orientation. /liliInspiring accountability. /liliProblem solving. /liliConflict management. /liliEnglish language. /li /ulh3Required Qualifications /h3ulliBachelor’s degree in Mechatronic or Mechanical Engineering is required. /liliGood spoken and written English and Italian is mandatory. /liliOther languages spoken and written will be considered a plus. /li /ulh3Preferred Qualifications /h3ulli1 or 2 years of experience in a related field and position. /liliAn experience in the Customer Service area (Technical Support, After Sales, Pre‑Sales) is a plus. /liliExperience in dealing with complex organization and processes (ability to work across boundaries) is a plus. /li /ulh3Location /h3pMontecchio Maggiore (VI) /ph3Contract /h3pPermanent, full‑time /ph3Benefits /h3pCompany canteen and company bonus /ppJoin the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re‑use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world. /ph3Seniority level /h3pEntry level /ph3Employment type /h3pFull‑time /ph3Job function /h3pEngineering and Information Technology /ph3Industries /h3pIndustrial Machinery Manufacturing /p /p #J-18808-Ljbffr