ROLEYou will be responsible for promoting brand engagement and loyalty to customers in order to successfully reach business goals.
You will also identify, attract, recruit, develop and retain talent while maintaining compliant with directions from Headquarters and creating a cultivating store culture.
MISSIONEnsure professional growth and training of the staff with a coaching approach
Define targeted quantitative and qualitative goals and ensure they are achieved
Analyze results, verify daily, weekly, monthly activities and set up yearly assessments: KPIs
Demonstrate sales leadership for staff by playing an active role on the selling floor
High sensitivity to customers experience and loyalty
Manage inventory activities, taking into account related inventory results in collaboration with the Back Office Operation
Ensure that all the processes are in compliance with legal, safety, internal requirements, sustainability, HR and stock organization
Ensure that the qualitative standards required by our brand are maintained
PROFILESignificant experience in the sale of luxury goods or retail
4 to 6 years of successful experience in a managerial retail position
Experience managing a team of at least 10
Adaptability, openness, risk taking, dynamic, listening abilities, curiosity
Bachelor's Degree preferred
Knowledge of Concur expense reporting is a plus
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