Primary Function
Molecular Account Executive is responsible for managing and expanding molecular activities for assigned customers in the defined country territory. The role includes acting as a Advisor/consultant to customers. Account Manager is responsible for retention & value expansion with assigned Abbott existing but also new possible accounts.
Major Responsibilities
- New business acquisition
- Renewals of expiring contracts or new tender issued by existing customers as well price negotiations ensuring customers having the right prices
- Establish value propositions and build business cases
- Post‐sale involvement with customers
- Develop broad relationships with key molecular lab stakeholders including the decision making units as well clinicians and purchasing departments
- Serve customer’s requests and forward them to respective Service department on technical and applicational questions
- Become advisor/consultant to customer on lab productivity, use and/or design
- Working actively in CRM system keeping the customer data up to date, reporting in activities and market data.
- Single point of contact that responds to the customer promptly
Education
- Bachelor or Master degree or equivalent
Background
- Experience from IVD laboratory diagnostics business
- Experience from sales preferrable but not mandatory if having a strong experience from the molecular diagnostic field
- Experience from molecular laboratory field mandatory
- Strong experience maintaining and developing customer relationships
- Native in local language/English & other languages advantageous
- Account Manager requires regular in average 70% travel activity