Genesys is seeking a Senior Director of Professional Services to lead Sales and Delivery in Milan. This role involves driving business development and maintaining customer relationships while overseeing project execution. The ideal candidate will have 10+ years in IT consulting, strong leadership skills, and experience with cloud technologies. The position demands excellent communication in English and Italian, while offering an opportunity to create impactful customer strategies and build a high-performing team.#J-18808-Ljbffr