Veronica Beard is a growing business with opportunities in design, production, operations, sales, digital, marketing and public relations. If joining a high-performing, dedicated, fun and inspired team sounds like something you'd love, take a look through our current openings.
We have a dynamic team at Veronica Beard and are always interested in hearing from great new talent!
* General Manager, Naples
* The Role
The General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store’s visual and operational standards, including the store’s shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams.
* Responsibilities
* Creates an outstanding sales and Customer Service environment
* Strives for sales excellence and results
* Sets and evaluates weekly, monthly and seasonal goals for staff
* Works with customers and models excellent customer service and Clienteling skills
* Maximizes sales through strong floor supervision skills
* Assesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly
* Develops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books
Staffing and Associate Development
* Networks in industry to recruit and hire high quality management and sales-oriented associates
* Fills all levels of open positions within the store in an urgent and timely manner
* Ensures adequate staff is available to meet business needs - schedules accordingly
* Follows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers
* Administers company personnel programs including appropriate performance reviews, compensation and employment records
* Ensure personnel are trained on product knowledge, selling skills and customer service to support the brand experience
* Documents employee performance in a timely manner
* Creates enthusiasm and excitement within store to motivate high performance teams
Operational Excellence
* Protects store payroll by managing wage costs, salaries, and allowable hours
* Controls company’s assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct
* Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
Store Standards
* Execute floor-set and promotional directives; implements visual merchandising
* Supervises the overall cleanliness and organization of the sales floor and backroom
* Ensures store appearance and atmosphere supports and reinforces the brand image
* Understands, supports and complies with all company policies and procedures
* Ensure execution of effective merchandising strategies and directives
* Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
* Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
* Identify and communicate product concerns in a timely manner
* Communicate inventory needs to support the business goals
Fashion / Styling
* Represents the fashion and style of Veronica Beard
* Knowledge of current fashion trends and styles
* Appreciation and demonstration of an overall finished fashion look
* Ensure staff is following Veronica Beard fashion guidelines.
* Comfortable with being on camera for social media purposes (both stills and video)
* Able to fluidly discuss product and fashion on camera
* Requirements
* Minimum of 2 years retail Store Management position / experience in women’s apparel (or related field)
* Ability to work flexible schedule including nights and weekends
* Strong verbal and communication skills
* Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness
* Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
* Ability to create a quality working environment that will encourage others to develop and excel
* Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
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