Role Overview
Per il seguente ruolo potrebbero essere richieste diverse soft skill ed esperienze. La preghiamo di consultare attentamente la panoramica riportata di seguito.
This role is part of our Remote Monitoring Solutions product line. For more information about our product line, visit or. Eddyfi RMS supply wireless remote condition monitoring technology is used in 35 countries in rail, construction and mining. Our precise, reliable and robust products are built to empower clients responsible for high value and at-risk assets. Users installed more than 30,000 sensors last year – helping them manage ground and structural movement, landslide risk, geotechnical behaviour, rail track movement and much more. Systems are installed in minutes and last more than a decade with minimal maintenance – helping users to mitigate engineering risk without visiting site.
This role will support the Senceive and Sisgeo product lines, part of the Eddyfi Geotechnical RMS business unit. We are seeking the right individual to join our Global Sales & Support team.
This position provides an important link between the Business Development and Operations teams. The successful candidate will oversee critical processes within the sales cycle to help the business drive sales performance and operational efficiency.
Your eye for detail will ensure that you prove a key asset for the wider Business Development and Operations teams and your attention to each customer’s experience will cement strong and long-lasting relationships. The responsibilities will be principally focused on supporting the Business Development and Operations Teams as we continue our sales expansion. Tasks will cover a global customer base, with particular focus on Europe, Middle East, Asia and Africa.
Responsibilities
Raising Sales Orders and communicating with the Operations Team and customers once orders are placed
Liaising with customers regarding shipping processes, confirmation and requesting any additional information if required
Checking and auditing Quotations, Sales Orders and Purchase Orders to ensure they are in line with the companies’ commercial guidelines
Overseeing Purchase Order insurance requirements
Working with the Finance Team to track late payments and ensure the Business Development Team and systems are kept up to date on this information
Producing reports for various sales and operational metrics
Updating and distributing sales process and sales support documentation
Providing a key link between the Operations Team and Business Development Team
Providing support to the Business Development Team with information about any outstanding or previous orders
Completing supplier forms and keeping the company information provided to Customers up to date
Distributing price lists to customers and keeping up-to-date records of the recipients
Keep customer records up to date on both CRM and ERP systems
Qualifications
Demonstrable experience in similar role
Fluent in English and Italian
Competent using CRM and ERP software as well as full Microsoft Office suite
Strong communication and customer service skills to manage internal and external requests
Familiarity with shipping & logistics processes
Able to multitask in an organized manner and meet deadlines while paying attention to details
Ability to work within global and remote teams
The ability to speak a third language (asset)
Possession of certification as a beneficiary under Law 68/99
Benefits
Collaborating with experts dedicated to innovation and excellence in a dynamic environment.
Becoming part of an organization that values commitment, initiative, and collaboration to help achieve common goals.
Joining a rapidly expanding company offering long-term development and success opportunities.
Contributing to meaningful projects that create a lasting impact. xjrgpwk
The search is addressed to people belonging to protected categories under Law 68/99.
Full details of the Employee Benefits are available on request.
#J-18808-Ljbffr