Your role
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At Edwards Spa, part of the Vacuum Technique Service division within the General Vacuum Customer Centre, we are looking for an Internal Sales Specialist to drive the sales of spare parts and service products across a broad portfolio of vacuum pumps.
This role supports the Europe South and Africa markets, contributing to business development, actively participating in marketing campaigns, and promoting our service offering in close collaboration with the external sales team.
Based in Italy, near Avezzano (AQ), this position requires fluency in Italian and French.
As Inside Sales Specialist, you will take ownership of the spares and lubricant business, playing a key role in driving aftersales growth and strengthening customer engagement across the region.
The Main Responsibilities Will Be
Engage directly with customers to promote aftersales solutions, preparing and delivering quotations tailored to their needs using provided sales tools
Manage and update sales activities in the CRM, building an accurate sales funnel and proactively following up on opportunities to improve win rates
Develop strong relationships within existing accounts to enhance customer loyalty and identify new business opportunities early
Act as the main point of contact for resellers and distributors purchasing spares, lubricants, and service products
Proactively reach out to prospective customers through outbound calls, promoting our products and re‑engaging inactive or lost customers
Identify and qualify new leads via multiple channels (cold calling, website enquiries, inbound requests, etc.)
Actively support and participate in marketing campaigns, promoting products, events, and customer initiatives
To succeed, you will need
Technical diploma or degree, or equivalent experience in an internal sales or customer‑facing commercial role
Strong proficiency in Microsoft Office tools (Excel, Word, PowerPoint)
Effective communication and presentation skills, with the ability to clearly convey value propositions
Proven ability to build strong, trust‑based relationships with customers at all levels
Good command of English, as it is the working language across the group
Knowledge of an additional language (French or Spanish) is highly desirable
Comfortable working in a hybrid environment, combining office presence with remote (smart working)
In return, we offer
Culture of trust and accountability
Lifelong learning and career growth
Innovation powered by people
Comprehensive compensation and benefits
Health and well‑being
Job location
This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on‑site at our Edwards Spa in Avezzano, Italy (IT). xjrgpwk
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Per questa posizione sono disponibili opzioni di lavoro da remoto/a casa.