Company
IRCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry, and gelato markets. Our products cater to independent producers as well as large food manufacturers. We produce chocolate, decorations, creams, inclusions, pastry mixes, gelato ingredients, and other bakery/pastry essentials. Headquartered in Italy, IRCA Group has a track record of growth with 22 manufacturing facilities worldwide, 2000+ employees, and €1 billion of revenues.
What we offer
IRCA fosters a dynamic environment, embracing diversity and valuing diverse perspectives and international experiences, offering a stimulating context. We promote professional growth by providing tailor-made development programs and career advancement opportunities locally and internationally. With locations worldwide, you have the chance to work on international projects, collaborate across cultures, and gain a global perspective. Joining our team means becoming part of a global community of passionate professionals dedicated to making a difference. If you are looking for stimulating challenges and the chance to contribute ideas for process improvement in an ever-growing company, IRCA is the right place.
Purpose of Position
The successful candidate will be responsible and focused on supporting Finance within IFS, ensuring compliance and alignment with regional localization requirements, maintenance, and continuous improvement of enterprise applications, ensuring optimal performance and alignment with business needs.
Responsibilities
* Provide L1, L2, and/or L3 support for ERP application
* Configuration and optimization of financial modules and rules
* Ensure accuracy and compliance of accounting and reporting processes with regulations
* Perform root cause analysis and resolve incidents within defined SLAs
* Coordinate with development teams and System Integrators for issue resolution and enhancements
* Maintain technical documentation, knowledge bases, and runbooks
* Participate in change management and release planning processes
* Support business users with issue resolution and application training as needed
Qualifications
* Education: Bachelor’s degree in computer science, Information Technology, or Economics and Business Administration
* Proven experience in Infor M3 Finance Modules (AP, AR, GL, Product Costing) and configuration
* Proven experience in application support or a similar role
* Familiarity with ITSM tools (e.g., Service Desk)
* Experience supporting ERP (SAP, Oracle, Dynamics NAV, etc.)
* Experience with databases (SQL), basic scripting
Diversity and Inclusion
We welcome applications from candidates of all genders, backgrounds, identities, nationalities, ethnic origins, sexual orientations, marital statuses, disabilities, parental responsibilities, ages, and beliefs. We believe in equal opportunities for all and ensure that our hiring process complies with high standards of non-discrimination and inclusivity. IRCA Group is dedicated to fostering a diverse and inclusive work environment where everyone can be their authentic selves, reach their full potential, and feel a true sense of belonging. Join us in creating a workplace where diversity is valued and everyone can thrive.
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