Principal Engagement Manager, UKGI Public Sector Delivery TeamJob ID: 3117406 | AWS EMEA SARL (UK Branch)The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distil customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain‐specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you'll lead increasingly complex technical projects, shape cross‐organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, elevate when appropriate, and drive projects to successful completion, while exceeding customer expectation.The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.Key job responsibilities
Leading and managing complex cloud migration and transformation programmes from inception to completionEnsuring successful delivery of programme outcomes within agreed time frames, budget and quality parametersDeveloping and executing programme level strategic planning with the agility to adjust strategies as necessary to meet evolving business objectivesBuilding and maintaining strong stakeholder relationships across customers, partners and internal teams at all levelsChairing executive level meetings, driving key decisions and resolving programme level risks and issues with appropriate escalation pathsEstablishing robust programme structure, governance model and communication planLeading a multidisciplinary team of project managers and technical specialistsEnsuring compliance with security, regulatory and governance requirements across all programme work-stream
About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it's in our nature to learn and be curious. Our employee‐led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge‐sharing, mentorship and other career‐advancing resources here to help you develop into a better‐rounded professional.Work/Life BalanceWe value work‐life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.Basic Qualifications
Experience in program or project managementExperience leading large‐scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completionExperience managing projects across cross‐functional teams, building sustainable processes and coordinating release schedulesExperience communicating and delivering presentations to customers, stakeholders, and/or teammatesExperience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
Preferred Qualifications
Experience defining KPI's/SLA's used to drive multi‐million dollar businesses and reporting to senior leadershipExperience communicating to senior management and customers verbally and in writingProject management certification such as PMP, Scrum, or other Agile certificationExperience in customer‐facing business presentations covering business and technical aspects or equivalentExperience in leading large‐scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion
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