PpReq ID: /p pAt Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. /p h3Purpose of the Job /h3 pThe main purpose of the role is to provide technical support to maintenance activities (on site or by remote) on Railway Signalling Systems operated by the Alstomdomestic and international Customers.The role includes the responsibility to be the technical Customer interface in global servicemaintenance contracts and to manage warranty obligations on the projects in the scope of Alstom Bologna beeing theWarranty work package owner in charge of QCD (quality, cost and delivery) KPI. /p h3Position in the Organization /h3 pThe position will be part of ServicesSignalling Business UnitOrganization - Maintenance and Technical Assistance team /p h3Network Links /h3 pInternal relationships with other Alstom functions: System and Product, Application Engineering, Industrialization, Supply chain departments, Installation. /p pExternal relationships with Customer infrastructure operators and maintenance technicians. /p h3Responsibilities and Accountabilities /h3 pThe person will be responsible for: /p ul lisystem performance monitoring; /li liexecution and supervision of HW and SW system upgrade; /li litechnical expertise with product engineering in case of unknow bug or unknown behaviour; /li liproviding Customer feedbackin order to improve products and meet Customer's needs; /li liproviding training to Customer maintenancestaff; /li lidefinition and implementation of Maintenance and technical assistance plans; /li licoordination and support to maintenance technicians on field; /li liprovidingsupport to Service organization in the definition of maintenance strategy in tenders and offers; /li licooperation with product engineering in the definition of maintainability requirements during the product’s design phase. /li /ul p The position also includes the availability to perform activities outside of the Bologna Alstom site and to be part of the team that support by remote H24 the customer maintenance team. /p h3Educational Requirements /h3 pDegree in Electronics Engineering or equivalent. /p pDegree in Mathematics/Physics will be also considered. /p h3Technical competencies /h3 ul liKnowledge of electronic design principle and methodology /li liBasic knowledge of the most common operating systems /li liBasic knowledge of the most common net protocols (TCP/IP, …) /li liCapability to interpret electric drawings and schemes /li liCapability to use test tools (oscilloscope, wave generator, multimeter, etc…) will be a plus /li liKnowledge of railways signalling systems and principles will be a plus /li /ul h3Behavioural competencies /h3 ul liCapability to perform analysis and to relate information from different contexts /li liCapability to work in team and attitude to problem solving /li liCapability to work in stress and urgency conditions /li /ul h3Experience /h3 pAt least two years of experience on Electronic/Electromechanical company as onsite or remote technical assistanceis is desirable. /p pNew graduates will be evaluated. /p h3Languages /h3 ul liItalian: excellent level written and spoken /li liEnglish: good level written and spoken /li /ul pYou don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you! /p h3Important to note /h3 pAs a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone. /p pJob Type: Experienced /p /p #J-18808-Ljbffr