We are DHL Global Forwarding, leading company in the provision of logistics services on a global scale: we offer efficient services, reliable processes, and cutting-edge technological solutions. Specifically, as DHL Global Forwarding, we handle International Shipments, primarily conducted by Ocean and Air for both Import and Export We are currently looking for a Station Manager to join our Team at our Naples Branch: Key Tasks - Define station operations/cus tomer service strategy in line with business strategy and objectives, corporate guidelines and policies - Ensure development and implementation of complex projects, initiatives and partnerships for the station - Plan and ensure daily logistics operations to deliver agreed customer, service, quality and financial objectives - Develop operating budgets and proposals for new investments, and track progress of ongoing operational investments - Ensure implementation of systems to provide adequate human resources, materials and logistics infrastructure to deliver logistics services - Adjust operational capacities to changes/ growth in business volumes and operational requirements to profitably deliver logistics services - Participate in identifying new opportunities, retaining and expanding customer base, and support business development through preparation and review of business cases - Encourage prompt response and support to revenue generating functions such as sales and customer service to maximize business and revenue opportunities - Define and ensure execution of operating processes, site i nfrastructure, equipment, IT systems, operating structure, etc. to deliver targeted capacities - Monitor compliance with company/ local statutory obligations and legislation related to safety, health, security environment & quality - Develop, communicate and enhance awareness of policies for safety of people, data and goods - Recognize opportunities and introduce best practices focusing on delivering continuous improvement and enhanced productivity Qualifications & Key Requirements - Extensive knowledge of AFR/OFR Export/Import Operations/CS - Excellent analytical skills and sales attitude - Strategic vision, Forwarding business acumen, results driven and attention to details - Proficient in performance target settlement and evaluation - Excellent communication and negotiation skills, strong problem solving attitude - Excellent people management skills, leadership and motivation - Ability to take ownership and drive station solutions independently - Capability to recognize threats and opportunities introducing best practices focusing on delivering continuous improvement and enhanced productivity - More than 6 years experience level