Adecco Italia - Customer Experience Specialist Location: Caserta, Italy Adecco is seeking a Customer Experience Specialist for one of the leading international operators in the regulated gaming sector active in Italy. The role involves: Supervising affiliated points of sale (tobacco shops, bars, betting shops); Explaining the app-based services to potential customers; Supporting customers in downloading and registering on the app; Assisting with the first game to access attractive bonuses. Requirements: Previous experience in promoting services or products; Excellent communication and interpersonal skills; Customer-oriented with problem-solving abilities; Flexibility and availability to work shifts from Monday to Saturday; Knowledge of IT tools, particularly app usage. Offer: 66 months fixed-term contract with potential for long-term employment; V level of the CCNL Commercio with 14 monthly payments; Full-time, 40 hours/week on shifts from Monday to Saturday; Variable incentive bonuses; Meal vouchers of €8; Initial and ongoing training; We offer a stimulating and dynamic work environment where you can apply your skills and grow professionally. Work zone: within 25 km of your residence. Additional Information: Start date: 23/05/2025 Category: Commercial / Sales City: Caserta Driving license: B Transport: Car Availability: Full Time Candidates are invited to read the privacy policy in compliance with legislative decrees D.lgs. 198/2006, D.lgs 215/2003, and D.lgs 216/2003, available on the application page. Attention: Be aware of fake job postings online. Refer to our tips on recognizing scams on the phishing page at adecco.it. Adecco Italia S.p.A. (Aut. Min. Prot. N.1100-SG del 26.11.2004). J-18808-Ljbffr