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Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.
Your Impact
* Ensure proper level of technical support as part of the core Customer Support team to drive fast resolution of the issues reported from the field/farmers/internal AGCO employees.
* Dealer and Customer Support: Provide expert-level support to dealers and customers, especially during the start of the season, ensuring a smooth and successful launch with highly knowledgeable personnel. Assist with complex case resolution when local resources have been exhausted.
* Field Setup and Optimization: Support the setup and fine‑tuning of combines in the field across various crops and conditions. Provide hands‑on assistance for new dealers and VIP customers to ensure a successful start.
* Promote advanced technologies: Drive awareness and understanding of digital and advanced combined technologies. Promote new features and restore confidence in the product where sales and field teams may lack in‑depth expertise.
* AGCO Systems Support: Provide guidance and troubleshooting for AGCO systems, including warranty processes, TechConnect, diagnostic tools, and special tools. Offer global collaboration, share expertise and best practices, and use EWFR to report issues directly to Product Support at the factory.
* Lead investigations into complex cases that require factory visits and deeper technical analysis. Provide limited support for installing field solutions in controlled environments and monitor performance before broader deployment.
Your Experience And Qualifications
* Strong knowledge of Agricultural Business & product, including mechanical and electrical systems.
* Familiarity with service and parts management practices, along with the farm machinery dealer network.
* Solid understanding of mechanized agriculture and land preparation techniques.
* Excellent interpersonal skills and commercial awareness to support customer and dealer interactions.
* High proficiency in PC usage, including Microsoft Office and other relevant digital tools.
Your Benefits
* Attractive, fair remuneration including participation in our bonus scheme.
* Balance of work, family and free time due to flexible working time and the possibility of remote work.
* Private health insurance with partial coverage of some medical expenses.
* Canteen with meal allowance.
Your Workplace
You will work in hybrid mode from our Breganze site. We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.
Seniority level
* Associate
Employment type
* Full‑time
Job function
* Other
* Machinery Manufacturing and Farming
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