Company Description
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LePub is part of Publicis Groupe, one of the world’s largest communication groups. Known for its world-renowned creativity, best‑in‑class technology, digital and consulting expertise, Publicis Groupe is the only one in the industry able to best accompany its clients in their digital business transformation journey – anywhere in the world.
About LePub
We believe that this era demands a combination of strategic, creative and digital ideas that help clients to lead the change. The one constant in this world is change. Publicis Worldwide is a global creative agency that supports brands at every stage of their digital transformation journey.
Overview
LePub is looking for a Community Manager Intern – curricular internship for its Milan office to support the content team in the day‑to‑day management of online communities across Instagram and TikTok. This is a hands‑on opportunity for someone passionate about social media, communities, trends and brand communication, who wants to gain experience in a fast‑paced agency environment working on international brands.
Responsibilities
Monitor and manage brand communities across social platforms (mainly Instagram and TikTok).
Moderate comments, DMs and user‑generated content following brand tone of voice and escalation guidelines.
Assist the team in identifying trends, viral conversations and relevant cultural moments.
Support editorial planning, scheduling and publishing activities.
Support social listening and sentiment analysis activities.
Attend weekly and monthly reporting meetings.
Collaborate with content, strategy, creative and account teams on ongoing projects.
Escalate sensitive conversations or critical issues to senior team members when necessary.
Help maintain consistency in tone of voice and community engagement across platforms.
Qualifications
University agreement required for curricular internship.
Currently a student in Communication, Marketing, Advertising or related fields.
Fluent in social media, creators, internet culture and online communities.
Excellent written and verbal communication skills.
Attention to detail and organizational skills.
Proactive attitude and willingness to learn.
Ability to work in a fast‑paced environment and manage multiple tasks.
Excellent knowledge of English (written and spoken) and basic copywriting skills.
Previous experience managing personal or brand social channels is a plus.
Nice To Have
Familiarity with social media management tools (Sprinklr, Meta Business Suite, etc.).
Basic understanding of social media KPIs and analytics.
Additional Information
We are committed to creating an environment where people can unlock their potential and build a long‑term growth journey.
What We Offer
Continuous development: personalized learning and development opportunities available at every stage of your career.
Growth‑oriented culture: challenging projects and a collaborative environment focused on innovation.
People care: initiatives dedicated to physical and mental well‑being, fostering a culture of collaboration and mutual respect.
Compensation And Employment Terms
Curricular Internship: monthly allowance of €600 net.
Inclusion And Equal Opportunities
This job advertisement is open to candidates of all genders, ages and nationalities, in compliance with applicable equal opportunity and anti‑discrimination regulations. It has been drafted in accordance with the principles of UNI/PdR 125:2022. The company promotes inclusive and non‑discriminatory recruitment processes; job titles, assessment criteria and language are designed to be neutral and aligned with the principle of equal opportunity.
Contact
If you have any specific needs (e.g., accessibility requirements), please let us know during the initial contact. xjrgpwk We are committed to ensuring a fair and accessible recruitment process for everyone.
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