Join to apply for the Technical Support Specialist role at WH Sterilization s.r.l.
WH Sterilization is a global player in the medical market. We are part of WH Group, one of the leading manufacturers of dental transmission instruments devices worldwide, with 1300+ employees and products sold in over 130 countries.
We are seeking a talented and passionate Technical Support Specialist to strengthen our team in Brusaporto (BG).
Ideal Candidates
Fluent English (C1/C2 level)
Experience with imaging software (X-Ray)
Basic knowledge of Microsoft Office Suite (Excel, Word, PowerPoint)
Passion for technical fields or applications
Good teamwork skills and ability to build relationships
Problem-solving skills
Willingness to travel abroad
Applications from both Italian and international candidates are welcome!
Role Responsibilities
The successful candidate will be part of a dynamic, international team, providing customer support via email, phone, and on-site visits across Europe and worldwide. Responsibilities include: drafting technical documents in various languages, handling product claims, maintaining relationships with subsidiaries and distributors, and conducting technical training courses.
Our Offer
We value learning and offer opportunities for academic and professional development, including courses and training. We promote work-life balance with flexible hours and well-being activities through our WHP team and welfare platform.
The role requires onsite work at our office in Brusaporto, Italy, for at least two years for training and support.
Selection Process
Candidates will undergo an initial phone screening, followed by a more detailed videocall, and finally an in-person interview at the company.
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