Overview\nFor one of our clients operating in the Banking sector, we are looking for an experienced Freelance ServiceNow Specialist to join our consulting and support team.\nResponsibilities\n\nMaintenance and Support (Application Management): Execution of Application Management activities, including analysis, incident resolution, and management of Change Requests.\nDevelopment and Configuration: Design, development, and configuration of solutions on the ServiceNow platform, ensuring compliance with best practices and architectural standards.\nClient Interaction: Direct client engagement for requirements gathering, solution presentation, and ongoing support, acting as the technical and functional point of reference.\nAnalysis and Problem Solving: Conducting in-depth analyses to identify root causes of issues (Root Cause Analysis) and implementing effective solutions.\nAccess Management: Configuration and management of permissions and data access on the platform, ensuring security and proper role segregation.\n\nRequired Skills\n\nServiceNow System Administrator Certification\nJavaScript, HTML, XML, CSS, AJAX, SOAP and REST APIs\nServiceNow Architecture: Deep understanding of the difference between Client-Side and Server-Side development, with the ability to apply the appropriate logic\nServiceNow Modules: Proven experience and proficiency in the use and configuration of IT Service Management (ITSM) and Vulnerability Response (VR) modules\nKnowledge of GRC (Governance, Risk and Compliance) and/or ITOM (IT Operations Management) modules will be considered a plus\nItalian language proficiency (C1)\n\nSeniority\n4+ years\nWork mode\nFully remote\nContract start date\nASAP\nDuration\nUntil 31/12/2026\nSelection Process\n\nIntroductory interview with our HR team\nInterview with the client and the working team\n\nHow to Apply\nVia LinkedIn or by sending your CV to