Ph3Overview /h3pJoin to apply for the bSatellite and Ground Segment Engineer /b role at bSerco Space Services - Europe Careers /b. /ppSerco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. /ppWe are looking for a Satellite and Ground Segment Engineer to reinforce the team in our Italy office. /ph3Why Join Serco? /h3ulliWork in an international and diverse team environment, surrounded by top-tier scientists, engineers, and technical experts. /liliAccess continuous professional development and training opportunities tailored to the space sector. /liliBe part of a company that values work-life balance, mutual respect, and a commitment to excellence. /liliGain exposure to cutting-edge technologies, innovative projects, and mission-critical systems in collaboration with major space agencies. /li /ulh3Responsibilities /h3ulliMonitor And Operate Missions: Oversee realtime, end-to-end monitoring and operation of ESA Earth Explorers Live Missions, ESA Heritage Missions, and ESA Third-Party Missions to ensure mission integrity and performance. /liliIncident Management And Resolution: Investigate and identify root causes of operational issues and system/application problems; develop and implement corrective actions to resolve issues promptly and prevent recurrence; manage system and application incidents to swiftly restore services and minimize downtime. /liliPerformance Analysis And Optimization: Observe and analyze system performance and functionality; identify areas for improvement and optimize processes to enhance operational efficiency; collect, analyze, and summarize engineering and operational data to detect trends and inform decision-making. /liliAutomation And Scripting: Develop and maintain scripts to automate standard tasks and streamline operations; generate innovative ideas for automating processes and contribute to the continuous evolution of managed applications. /liliProject Support And Integration: Support the initiation and integration of new operational projects; manage software change and release processes, including integration, validation activities, software installation, and operational verification. /liliDocumentation And Procedures: Establish, document, and maintain comprehensive operational procedures and work instructions; assist in editing and preparing technical documentation and notes. /liliCollaboration And Communication: Regularly interact with technical teams, application developers, and third-party suppliers to ensure system integrity and security; communicate effectively to coordinate efforts and share critical information. /liliMaintenance Activities: Execute regular application maintenance tasks to ensure optimal system performance and reliability. /liliKnowledge Application: Apply a basic understanding of networking concepts, databases (MySQL, Oracle, PostgreSQL, SQL, Elasticsearch), and technologies like OpenLDAP, Apache, Tomcat, Python, Grafana, and Kibana to support operational activities. /liliContinuous Improvement: Proactively generate ideas to innovate and enhance applications and systems; contribute to the continuous improvement of operational processes and standards. /li /ulh3Your Skills /h3ulliProficient in Linux (especially Red Hat). /liliProficient in Linux shell scripting. /liliProficient in Docker and Kubernetes technologies. /liliProficient in supporting and administering Grafana, Kibana, and Elasticsearch platforms. /liliWell-versed in storage solutions and cloud technologies. /liliBasic knowledge of HTML and XML. /liliBasic knowledge of Apache and Tomcat servers. /liliBasic knowledge of Python programming. /liliBasic knowledge of OpenLDAP. /liliBasic knowledge of MySQL, Oracle, PostgreSQL, SQL, and Elasticsearch. /liliFundamental understanding of networking concepts. /liliExperience in requirements definition and analysis. /liliExperience in project planning and reporting. /li /ulh3Knowledge And Experience /h3ulliMinimum of 5 years of experience in monitoring and operating satellite missions, with proficiency in Linux (especially Red Hat) and shell scripting. /liliDemonstrated expertise in incident management, root cause analysis, and process optimization, including experience with Docker, Kubernetes, and storage/cloud technologies. /liliBasic knowledge of networking concepts, web servers (Apache, Tomcat), programming (Python), directory services (OpenLDAP), databases (MySQL, Oracle, PostgreSQL, Elasticsearch), and monitoring tools (Grafana, Kibana). /li /ulh3Other Knowledge And Experience /h3ulliKnowledge of Satellite product standards is an asset. /liliKnowledge of the ESA Environment is an asset. /li /ulh3Language Proficiency Requirements /h3ulliExcellent command of the English language, both written and spoken, is essential for effective communication and documentation. /liliAbility to articulate complex technical concepts clearly and collaborate with international teams in English. /li /ulh3About Serco /h3pSerco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the likes of ESA, CNES, EUMETSAT, EUSPA, ASI and NASA. We offer space capabilities across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 55 years history in the space sector Serco is well placed to contribute to National strategies across Europe and the globe. We work within the heart of the space sector so understand the challenges our customers face. When it comes to recruitment we are experts in sourcing the very best talent within space engineering, earth observation, satellite communications and cyber security. We have placed hundreds of people from post graduates through to C-suite executives into space agencies, satellite operators, manufacturers, system integrators, consultancies, earth observation/remote sensing, launch providers and much more. /ph3Seniority level /h3ulliMid-Senior level /li /ulh3Employment type /h3ulliFull-time /li /ulh3Job function /h3ulliEngineering and Information Technology /li /ulh3Industries /h3ulliDefense and Space Manufacturing /li /ul /p #J-18808-Ljbffr