PpLocation, Type, Skill, Responsibilities More /ph3IT Support Specialist /h3h3Location /h3pRome, Italy /ph3Type /h3pFull-time, On-site /ph3Hours /h3p8 hours per day /ph3Skills /h3pProficient in first- and second-level IT support, hardware/software troubleshooting, Windows and macOS systems, printers, network diagnostics, and effective communication in English, with a valid work permit in Italy /ph3Description /h3pBCIC Swiss GmbH | Best Connect International Company is looking for a (Full time, on-site) "IT Support Specialist" in Italy. /ph3Responsibilities /h3ulliProvide first- and second-level support and resolve customer issues efficiently. /liliWork with third-party vendors to remediate complex AV-related issues when required. /liliCommunicate clearly and promptly regarding issue status and resolution. /liliMaintain accurate and up-to-date ticket records for all reported incidents. /liliInstall, upgrade, support, and troubleshoot Windows OS, Microsoft Office, and authorized Cisco Jabber applications. /liliPossess basic knowledge of macOS to support Apple PC users. /liliInstall, upgrade, support, and troubleshoot printers and computer hardware. /liliPerform remedial repairs on desktops, laptops, printers, and other authorized peripheral equipment. /liliUse diagnostic tools to identify and resolve network connectivity and workstation hardware/software issues. /li /ulh3Requirements /h3ulliMust hold a valid work permit in Italy. /liliProficiency in English and the local language is mandatory. /liliSeveral years of experience in a similar role are required. /li /ulh3Application Process /h3ulliInterested candidates are requested to send their English CV, mentioning the position title in the subject line, along with their WhatsApp contact number, as soon as possible. /li /ulpApply here: /ppSalary: Negotiable /ppApply Now! /p /p #J-18808-Ljbffr