PstrongStellantis /strong is a leading global automaker and mobility provider that offers clean, connected, affordable and safe mobility solutions. Our Company’s strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our people, and our deep roots in the communities in which we operate. Our ambitious electrification and software strategies and the creation of an innovative ecosystem of strategic, game-changing partnerships are driving our transformation to a sustainable mobility tech company. /ppThe driving force behind us is the diverse and talented group of men and women around the world who bring their passion and experience to their work every day. And while we are a truly global organization, we remain deeply rooted in the communities in which we operate and where our colleagues live and work. /ppWith industrial operations in nearly 30 countries, strongStellantis /strong could consistently exceed the evolving needs and expectations of consumers in more than 130 markets, while creating superior value for all stakeholders. /ppbr/ppstrongMission /strong /ppThe strongCampaign Responsible /strongensures absolute strongcompliance to all regulatory and internal standards with respect to safety and emissions recall campaign execution for vehicles /strong manufactured in Europe, MEA, Maserati. They act as the single point of contact for assigned campaigns. The CR is responsible for campaign management from approval through launching, timing, quality and execution efficiency. The CR also leads resolution and escalation of critical issues, and is involved in remedy development pre-approval, as well as customer and dealer engagement through the life of the campaign. /ppbr/ppstrongMain Responsibilities /strong /ppbr/pulliResponsible for program management of Safety Recalls and Emissions Recalls for vehicles manufactured in Europe, MEA, Maserati /liliLeads campaign coordination with all stakeholders to ensure required timing, quality, metrics, delivery and capacity options are fully explored and aligned. Stakeholders include Investigations, Engineering, Aftersales Purchasing/Supplier Quality, Aftersales Supply Chain, Aftersales TSO, Customer Care, Aftersales Field Operations, Warranty Finance, etc. /liliResponsible for leading resolution of all stakeholder conflicts and escalation where appropriate. /liliOversees all aspects of campaign execution including regulatory communications, repair instructions, remedy part supply plans, packaging, inventory management, extraordinary approvals, and remedy development. /liliWorks with country strongAftersales /strong teams to monitor campaign completion rates and identify opportunities to improve customer outreach and completion performance /liliResponsible for working with all stakeholders to resolve post-launch issues and complaints raised by markets in a timely manner /liliReports campaign status and key metrics during weekly executive steering committee meetings, as well as in escalation meetings when required /liliResponsible for developing and documenting recall execution processes. /li /ulpbr/ppstrongRequirements /strong /ppbr/ppstrongEducation: /strong /pulliMaster’s degree in Engineering, Automotive Engineering, Business Administration or equivalent. /li /ulpbr/ppstrongProfessional Experience: /strong /pulliProven experience in the strongautomotive / quality / aftersales /strong environment. /liliExperience in managing complex projects or programs with multiple stakeholders. /liliExperience in recall campaigns, product investigations or field quality is a strong plus. /li /ulpbr/ppstrongTechnical Skills: /strong /pulliGood knowledge of automotive processes, especially in Aftersales, Quality or Engineering domains. /liliStrong project management skills and ability to handle complex and cross-functional topics. /liliAnalytical mindset with problem-solving capabilities (root cause analysis, issue resolution). /li /ulpbr/ppstrongLanguages: /strong /pulliFluent in English (mandatory). /liliKnowledge of additional languages (e.g. French) is a plus. /li /ulpbr/ppstrongIT Skills: /strong /pulliAdvanced knowledge of MS Office (Excel, PowerPoint). /liliKnowledge of internal systems, reporting and data analysis tools is a plus. /li /ulpbr/ppstrongSoft Skills: /strong /pulliStrong communication and interpersonal skills. /liliAbility to manage cross-functional and international stakeholders. /liliHigh level of accountability and ownership. /liliAbility to work under pressure and manage priorities effectively. /liliResults-oriented mindset with strong attention to quality and compliance. /li /ulpbr/ppAt strongStellantis /strong, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future. /ppBy submitting your application, you are accepting our privacy notice: /p