Imagine a career where you can provide exceptional support to our team and customers. As a Service Administration Coordinator, you will play a vital role in managing service schedules, coordinating with technicians and customers, and maintaining accurate records.
This is an excellent opportunity to work in a dynamic environment and contribute to the success of our organization. You will be part of a dedicated team that prioritizes quality customer service and effective communication.
We are looking for a highly organized and detail-oriented individual who is able to multitask and prioritize tasks efficiently. If you have excellent verbal and written communication skills, a strong focus on providing high-quality customer service, and a passion for working in a fast-paced environment, we encourage you to apply.
Key responsibilities include:
* Providing administrative support to the service team, including managing emails, phone calls, quotes, and system data maintenance
* Building and maintaining strong relationships with customers by providing exceptional service and follow-up
* Assisting in resolving service-related issues, escalating complex problems to appropriate personnel, and following up to ensure resolution
In this role, you will have the opportunity to develop your skills and knowledge, work with a talented team, and make a meaningful contribution to our organization's success.
We offer a competitive compensation package, opportunities for professional growth and development, and a collaborative work environment.
Requirements include:
* High school diploma or equivalent required
* Excellent verbal and written communication skills to interact effectively with customers, technicians, and internal staff
* Strong focus on providing high-quality customer service and resolving issues courteously and efficiently
* At least 45% reduced work capacity certified by competent authorities
Travel requirements include:
* Ability to travel 5% overnight within territory or locations
It would be beneficial if you also possess previous experience in:
* Experience in the healthcare industry
* Ability to speak more than one European language