Service Manager – Responsabile Assistenza Tecnica, Modena Location: Modena, Italy Company: Adecco Consultant, operating in the metalworking sector in the province of Lodi, is seeking a: Service Manager – Responsabile Assistenza Tecnica The selected candidate will join a dynamic and rapidly expanding environment in the province of Lodi, specializing in the marketing of laser cutting machine tools. The role involves organizing, planning, and monitoring the team's interventions and providing assistance to client companies across Italy. Responsibilities include: Supervising and coordinating the activities of technical transfer technicians Ensuring the team complies with company standards and service level agreements Monitoring customer issues and complaints Preparing estimates, and assessing intervention times and costs Requirements: Technical diploma or equivalent 2-3 years of experience in similar roles Additional qualities that complete the profile: Good organizational skills Problem-solving orientation Precision and focus on results Contract details: Permanent contract directly with the client company, with a salary package discussed during the interview based on experience. J-18808-Ljbffr