PpJoin to apply for the bSport Hospitality Operations Manager /b role at bCPM Italy /b. /p h3Why You'll Love This Job /h3 pDo you thrive under pressure in a fast‑paced, international environment? Are you autonomous, self‑motivated, and excel at working remotely without daily supervision? Do you have a passion for sports events and dream of being part of the Olympic Games? Are you rigorous, detail‑oriented, and responsible? If so, this is the perfect opportunity for you! /p h3Your Impact /h3 pAs part of our team, you will play a critical role in supporting the Hospitality program and event operations for a Top Olympic Paralympic sponsor. You will report to the Account Director. /p h3Planning Phase /h3 ul liSupport the coordination of hospitality program development across transportation, procurement, food beverage, staffing, and special events. /li liManage all aspects of local supplier engagement, contract negotiation, and payment processing, ensuring compliance with Italian regulations and client requirements. /li liOversee the logistics for staff accommodations (room blocks, housekeeping, general QA), staff office identification, contracting and setup (floorplans, furniture), and on‑ground staff equipment needs (radios, etc.). /li liAccommodations planning (rooming lists, room drops, housekeeping, check‑in/out, incidentals/billing, BEOs). /li liHotel food and beverage planning and on‑site troubleshooting. /li liHospitality lounge operations planning. /li liSupport the Account Director in conducting staff interviews, hiring, onboarding, orientation, customer service training and standard setting, scheduling, and on‑site troubleshooting. /li liShipping coordination, as required. /li liSite inspection planning and execution. /li liAssist in the development of operational plans, timelines, and schedules to ensure seamless event execution. /li liLiaise with internal stakeholders and external partners to align objectives and ensure all logistical needs are met. /li /ul h3Games‑Time Responsibilities /h3 ul liServe as the liaison with suppliers, venues, and clients to guarantee smooth operations. /li liBe present onsite at key program locations (hospitality lounge, restaurants, cultural activities, sport events) to oversee execution, troubleshoot issues, and ensure a high‑quality guest experience. /li liSupport the onboarding, training, and management of local hospitality staff to maintain service excellence. /li /ul h3Requirements /h3 h3Your Experience /h3 ul li3–5 years of experience working in large‑scale international events (sports events, congresses, festivals, or similar). /li liProven project management skills, with the ability to meet deadlines, anticipate needs, and manage multiple priorities effectively. /li liStrong proficiency in Microsoft Excel, with the ability to analyze data and manage large datasets efficiently. /li liDemonstrated experience in managing event logistics, coordinating with suppliers, and overseeing staff onsite. /li liFluent in Italian and English, both written and spoken. /li liFamiliarity with Milan. /li liStrong problem‑solving skills, with the ability to remain calm under pressure and adapt to changing circumstances. /li /ul h3Seniority Level /h3 pMid‑Senior level /p h3Employment Type /h3 pFull‑time /p h3Job Function /h3 pManagement and Manufacturing /p h3Industries /h3 pRetail /p pReferrals increase your chances of interviewing at CPM Italy by 2x. /p pGet notified about new Operations Manager jobs in bMilan, Lombardy, Italy /b. /p /p #J-18808-Ljbffr