Job Description
MISSION
Reporting to the Store Manager, the Client Advisor will sale and build customer loyalty.
A Client Advisor’s Responsibilities Include
CUSTOMER RELATIONS
The Client Advisor’s Mission Is To Invite Customers To Explore The World Of AMI And To Offer a Unique Shopping Experience
* Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood.
* Understands customer needs and proposes a relevant selection of products while encouraging cross selling.
* Assists customers during fittings and accommodating any alterations when needed.
* Embraces a customer loyalty culture, builds strong and long-term relationships with clients.
* Introduces new customers to the brand.
STOCK
* Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.)
VISUAL MERCHANDISING
* Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc.
* Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.
Job Requirements
* You have two years of experience in high-end ready-to-wear sales and are familiar with sales techniques.
* You are cheerful, dynamic, involved, and have excellent interpersonal skills.
* You enjoy working as part of a team and are results-oriented.
* You have a strong sense of customer service and enjoy meeting customer needs.
* You have a strong sense of fashion and a good understanding of the industry and its trends.
* Fluency in English is essential, and another language is a real asset.
* Start date : Beginning ASAP - Location : Rinascente Milano
Why join the « f.AMI.ly »
* Join a fast-growing and caring fashion house.
* Have a rewarding experience in a brand that promotes “Friendly Luxury.”
* Join a stimulating and passionate team.
* In accordance with regulations, all our positions are open to the recruitment of people with disabilities