Randstad Digital, the division specialized in the search and selection of IT talents of Randstad Italia, is looking for a business analyst public Transport Systems Responsibilities: A strong propensity for listening and learning new methodologies/tools typical of the context is required because the candidate will be prepared and trained to assume the following responsibilities: ? Requirement Analysis: Identify, document, and analyze project requirements. This includes understanding customer needs, defining project goals, and translating this information into technical specifications ? Project Management: Management and coordination of IT projects in the transportation sector ? Customer Care: understand customer's problems and manage relationships with customers, answer their questions, and resolve any problems in a timely and professional manner ? Team-work: Collaboration with various teams to ensure the achievement of project objectives and provide regular and detailed updates to your manager on the progress of assigned tasks proactively, promptly highlighting any critical issues Mandatory Requirements: ? Master's degree in engineering or a similar field ? Fluent knowledge of English ? Ability to work in a team and manage relationships with clients ? Advanced knowledge of the Microsoft Office package ? Willingness to travel Soft Skills: ? Experience in a public transport company or in a consulting firm, preferably in the IT, mobility, or transportation sector ? Excellent communication ? Problem-solving ? Time management ? Critical thinking ? Passion for the world of transportation Optional Requirements (will be considered an added value): ? Language skills: Greek, German and Spanish as additional languages are considered a real plus ? Previous experiences in programming and/or managing fleets or personnel Work Location: ? Rome, with the possibility of hybrid work (on-site remote) once independence in managing assigned tasks is achieved. What We Offer: ? A competitive salary, premio and benefits, commensurate with the real experiences of the candidate ? A friendly and informal workplace ? The opportunity for quick career growth based on the results achieved by the candidate