In the role of Maître d'Hôtel at Grand Hotel Timeo, you will be the esteemed leader of our front-of-house team, embodying the pinnacle of hospitality and ensuring an unparalleled dining experience for every guest. You will oversee all aspects of restaurant operations, from guest relations and team management to maintaining the highest standards of service and ambiance. If you are a visionary leader, an exceptional host, and a master of refined service, this is your moment. Primary Responsibilities Include: Leading, training, and mentoring the restaurant team (Chef de Rang, Commis de Rang, Sommeliers, Host/Hostess) to deliver consistently outstanding service. Warmly greeting and personally welcoming guests, managing reservations, and ensuring optimal table assignments. Developing and maintaining strong relationships with regular patrons and VIPs, anticipating their preferences and needs. Overseeing all aspects of guest service, ensuring every detail contributes to an exquisite and seamless dining experience. Managing the restaurant floor during service, monitoring service flow, staff performance, and guest satisfaction. Handling all guest feedback, inquiries, and complaints with grace, professionalism, and effective problem-solving. Collaborating closely with the Head Chef to ensure harmony between restaurant and kitchen, and a deep understanding of the menu. Ensuring the restaurant's ambiance, cleanliness, and presentation consistently meet the highest luxury standards. Overseeing staff scheduling, attendance, and performance reviews. Contributing to menu development, wine list curation, and special event planning. Managing inventory for front-of-house supplies and equipment. Requirements Extensive proven experience as a Maître or in a similar senior leadership role within a renowned fine dining restaurant or luxury hotel. Exceptional leadership, coaching, and team-building skills. A profound passion for gastronomy, wine, and the art of hospitality. Superior communication, interpersonal, and diplomatic skills. Ability to manage complex situations with poise and discretion. Strong organizational and administrative abilities, with keen attention to detail. Fluent in English and Italian (both written and spoken). Knowledge of additional languages is highly desirable. Impeccable personal presentation, sophisticated demeanor, and a natural ability to connect with people. Deep understanding of food safety, hygiene, and restaurant operational standards. Proven ability to drive guest satisfaction and achieve operational excellence. Benefits What We Offer: At Belmond we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including: seasonal contract according with "C.C.N.L. Settore Turismo - Federalberghi." Corporate Welfare provided. Team social events. Meals provided at our staff canteen during working hours. A unique opportunity to gain experience in a world-class luxury environment. Participation in the hotel's training and development programs. We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other. About Us: Grand Hotel Timeo, a Belmond Hotel, is a storied Sicilian hideaway in the heart of Taormina. Adjacent to the ancient Greek Theatre, its views span majestic Mount Etna and Naxos Bay. Since the mid-1800s, this exclusive enclave away from the crowds has proved irresistible to discerning visitors, from celebrated writers such as DH Lawrence to Hollywood icons. Today, it is the perfect setting for memorable stays, enhanced by a wide array of experiences including Michelin-starred dining and exclusive concierge bookings. The Belmond & LVMH Family Belmond is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.