Ph3Technical Support Engineer – Ideolux /h3 pDescrizione dell’offerta di lavoroemTechnical Support Engineer /em /p pbAbout Ideolux /b /p pIdeolux designs, engineers and produces high-quality LED Lighting. Our project-grade products, systems and services comply with international quality safety requirements. /p pbResponsibilities /b /p ul liProvide technical support to sales, design, and project teams on lighting products, specifications, and applications. /li liPrepare and review technical submittals, datasheets, shop drawings, and compliance documents. /li liAssist in selecting suitable lighting fixtures, drivers, and control systems for projects. /li liRespond to client, consultant, and contractor technical inquiries promptly and professionally. /li liCoordinate with suppliers, manufacturers, and project teams for approvals, product information, and technical clarifications. /li liSupport installation, testing, commissioning, troubleshooting, and value engineering of lighting systems. /li liConduct product testing and evaluate samples to ensure quality, performance, and project compatibility. /li liReview, revise, and validate test reports to ensure accuracy, compliance, and alignment with project requirements. /li liMaintain technical documentation, stay updated on lighting technologies, and ensure compliance with standards. /li liPrepare technical reports and provide internal and external reporting while maintaining proper documentation. /li /ul pbQualifications Skills /b /p ul liBachelor’s degree in Electrical Engineering or a related field. /li li2–3 years of experience in lighting technical support or a similar role. /li liKnowledge of lighting products, drivers, control systems, and electrical standards. /li liExperience with Dialux, AutoCAD, Revit, or similar software. /li liSkilled in technical submittals, datasheets, shop drawings, and test reports. /li liExperience in product testing, sample evaluation, and report revision. /li liStrong communication, coordination, and documentation skills. /li liDetail-oriented, organized, and able to handle multiple tasks. /li liAbility to speak Italian is an advantage. /li /ul pbWorking Schedule in UAE time : /b /p pMonday to Friday 9:00am-1:00pm, 1:30pm-6:30pm /p pContact information: /p pIf you are interested in this position, please send your Curriculum Vitae and cover letter in English to emSTIAMO CERCANDO TE? /em /p h3Technical Support – Novogene (Southern Europe) /h3 pNovogene is a leading global provider of genomic services and solutions. Leveraging the latest next‑generation sequencing (NGS), bioinformatics expertise, and the largest sequencing capacity in the world, Novogene provides unsurpassed data quality and fast turnaround time to all our customers. /p pWe are currently recruiting for a Technical Support covering Southern Europe. This role is highly collaborative and requires drive, organisation, and excellent NGS background. You will work closely with different business sectors and deliver technical support activities to achieve customer satisfaction and business growth. /p pbLocation : /b Remote (Ideally at Florence, Rome or Napoli) /p pbJob descriptions : /b /p ul liResponsible for communicating with sales teams to promote the transformation of business opportunities, completing quarterly and annual payment collection and settlement targets. /li liResponsible for timely communication with customers to solve pre‑sales problems and providing customers with solutions when necessary. /li liSupport the analysis of regional potential customer groups and collect relevant customer information. /li liSupport dynamic research and analysis on market requirements, product competitiveness, and the latest industrial science and technologies. /li liBusiness travel when required to support client meetings and Company events. /li liSupport other business requirements when needed. /li /ul pbYour skills and experience : /b /p ul liPhD. / M.S in molecular biology, genetics and related majors. Experience in high‑throughput sequencing is preferred; /li /ul pOutstanding listening, verbal and written English communication skills. /p pBe proactive. Have pioneering spirit. Ability to multitask and work under pressure. /p pGood at communication and team work. /p pbNative language speaking will be a big plus. /b /p pbNovogene Equal Opportunity Employer /b /p pNovogene is an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. Novogene is committed to ensure all qualified applicants will receive consideration for employment without regard to race, colour, religion or belief, sex, sexual orientation, gender identity, national origin, disability, or any other legally‑protected characteristics. /p pAll employment decisions at Novogene are based on business requirements on its positions and skill sets on applicants. The business is committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental conditions. /p h3E‑EO Statement /h3 pNovogene is an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. Novogene is committed to ensure all qualified applicants will receive consideration for employment without regard to race, colour, religion or belief, sex, sexual orientation, gender identity, national, disability, or any other legally‑protected characteristics. /p /p #J-18808-Ljbffr