Overview Edwards is proud to lead the vacuum and abatement industry. Our Field and Onsite Service teams install, commission, maintain, and troubleshoot Edwards products, enabling technology for customers worldwide. The Onsite Service Engineer Level 1 focuses on continuous development of knowledge and technical skills to ensure customer satisfaction and strong teamwork. Field service engineers tackle challenges and find solutions. You will stay composed under pressure and use Edwards processes, systems, and network to find answers. You take ownership of delivering high-quality work and will provide frontline support in installation, commissioning, maintenance, and troubleshooting of Edwards products, prioritizing safety and quality and maintaining high customer satisfaction. This role operates in a fast-paced environment requiring resilience and offers opportunities to learn and develop engineering skills on highly technical equipment. The mission of the Onsite Service Engineer is to provide best-in-class technical support to customers for semiconductor products, ensuring system and product safety, uptime, and availability to improve customer satisfaction. The Field Service Engineer accomplishes this mission by performing complex customer support activities including installation, modification, repair, and preventive maintenance of Edwards Vacuum- and Abatement equipment and systems to ensure proper working order. What You Will Do Independently conduct key operational activities, such as installation, commissioning, maintenance, and troubleshooting of Edwards products. Where required, select, accurately maintain, and appropriately use Edwards Product and Field Service Operational information. Undertake software setup, operation, maintenance, and basic analytics. Conduct basic fault-finding and troubleshooting support. Work alongside teammates. Learn and develop knowledge and skills as a Field Service Engineer. Provide detailed and accurate feedback on field service activities and compile clear and concise reports for submission. Set up, operate, and maintain software products and monitoring platforms on Edwards equipment. What We Offer You A supportive team environment – Work with experienced professionals who value knowledge-sharing and collaboration. Expert training & development – Hands-on training with experienced engineers and ongoing technical support to advance your skills. Top-tier equipment – Company laptop, mobile phone, and full PPE. Career growth – Clear pathways for development and promotion. About Edwards Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells. They are also used in a diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of R&D applications. Edwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America. Job Details Seniority level : Not Applicable Employment type : Full-time Job function : Engineering and Information Technology Industries : Semiconductor Manufacturing J-18808-Ljbffr