PpPurpose - To encourage, excite and enable everyone to HOLIDAY BETTER. It’s why we get up in the morning. It’s why we exist. /p pPromise - O. B FEELS SUMMER. Our approach to HOLIDAY BETTER is an attitude. It is a promise and that is to always ‘FEEL SUMMER’. /p h3THE POSITION /h3 pTo form long lasting relationships with our clients every day and help them to ‘Holiday Better’. As a Sales Advisor you will be a true ambassador of the brand and reflect our ‘Feel Summer’ promise and our brand values in everything you do. /p h3WHAT THE ROLE LOOKS LIKE /h3 ul liThe ultimate aim of the role is to develop a long-lasting relationship with O. B clients who you will help to Holiday Better. /li liYou will be Vibrant, Tailored and Brave in you approach to teamwork, service and sales. /li liYou will be confident and competent in welcoming and engaging our customers and be able to form lasting relationships. /li liYou will be able to demonstrate the ability to go above and beyond for our customers and inspire them to Holiday Better at all opportunities. /li liGive a friendly welcome and use your outgoing personality to impact their experience. /li liKeep in touch with customer beyond the shopfloor using the clientelling tools and platforms. /li liTo work as part of a team – collaborating together to ensure retail operational excellence and great client care. /li liDevelop, over a period of time, a deep understanding of how exceptional customer service impacts the business in terms of sales, KPIs and ultimately, customer relationships. /li liTo identify customer needs and be eloquent when answering all product-related questions. /li liBe an excellent story-teller – breathing life into our collections and filling the store with a ‘Feel Summer’ attitude. /li liBe able to respond to queries regarding price, look, feel, texture and the key features of Orlebar Brown pieces. /li liTo go the extra mile for every customer, particularly with regards to availability and sourcing – following this process through right until the end. /li liShow passion for the O. B ranges and be confident in suggesting styles and building wardrobes. /li liTo take every opportunity to capture customer details in order to expand the Orlebar Brown customer base and encourage repeat visits and customer loyalty. Achieving this by nurturing both our existing customer relationship and forming new ones. /li liTake pride in the standards of the shop floor and work with the wider team to ensure we always look our best. /li liAttending regular training sessions on seasonal product launches to ensure knowledge is up to date. /li liContribute your views and feedback on the daily and weekly store reporting, sharing your stories with the wider business. /li liSupport with additional customer focused tasking – including supporting our Concierge Team, shipping online customer orders utilising the stores stock pool, and helping fulfil product to 3rd party sales platforms. /li liAfter successfully being in role for a period of time, you may also be offered to help with additional ‘Key Holder’ responsibilities. /li liAny other reasonable task/role, as given to you, by a person more senior than your role. /li /ul h3REQUIRED QUALIFICATIONS /h3 ul liAbility to build rapport with our customers. /li liDemonstrated passion for the brand, and an affinity for our promise and our purpose. /li liWilling to adapt and take on new challenges /li liAlways presents a professional image and be an ambassador for the OB brand /li liSuccessfully able to handle multiple demands and competing priorities /li liExcellent communication skills – both verbal and written in English and Italian /li liA real attention to maintaining high standards in store environment and a keen eye for detail /li /ul h3WHAT WE OFFER /h3 ul liDevelopment opportunities for all team members – we want to help you succeed with your career aspirations and goals. /li liBeing part of a diverse working environment of people who we learn from every day. /li liThe chance to train and develop your skills in a fast-working environment /li liCompetitive benefits package – 30 days holiday for full time employees per year, prorated at same rate for part timers, brand ambassadorial uniform, great discount on our products, cycle to work scheme, and social events with the company. /li /ul h3COMPANY PROFILE /h3 pOrlebar Brown launched in March 2007 as a more tailored approach to men’s beach and swim shorts. Based on the traditional pattern of a tailored pair of trousers for men, and with their distinctive side fasteners, they are not just a swim short; they are the original and best shorts you can swim in. /p pIn 2010 we took Orlebar Brown off the beach, out of the pool and into the resort with a range of tees, polos and shirts, and have since then developed the product into a full lifestyle offer including shorts, trousers, sweats, outerwear, knitwear, footwear and accessories. /p pThe brand has rapidly gained global recognition and is sold through multiple channels. Web is the largest channel, delivering to customers globally through The first Orlebar Brown store opened in London in 2011, and there are now multiple stores across the globe in locations such as Spain, UK, US, Australia, France, Dubai, Greece, etc. The brand is sold in the world’s best Menswear retailers including Selfridges, Harrods, Mr Porter, Le Bon Marche, Saks 5th Avenue and Holt Renfrew amongst others, as well as through key trend and regional independent menswear stores. /p pIn 2018 Orlebar Brown was acquired by Chanel, with a plan to continue the brand’s growth and development internationally and across channels. /p pWe are looking for another strong team player to join us on our journey in establishing Orlebar Brown as the luxury choice lifestyle brand for holiday clothes to wear every day. /p pIt’s never just a job at Orlebar Brown. It’s a way of life. We live and breathe our brand values – Tailored, Vibrant and Brave. Our team define who we are and how we get the job done. /p pbDirect applications only. /b Recruitment agencies – thanks for reading, but we’ve got this one covered! /p /p #J-18808-Ljbffr