Ph3RESERVATION SUPERVISOR /h3 pbSan Clemente Palace Venice – /b /p pThis majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196 meticulously furnished rooms and suites – including the largest and most exclusive suite in Venice. /p pAnnual art installations rotate throughout the property in conjunction with the Venice Biennale. Inside, the hotel seamlessly blends contemporary style with Renaissance influences, boasting six-meter-high ceilings, wide corridors, grand staircases, and intricate details such as terrazzo floors, silk-covered walls, and Murano glass chandeliers, making it one of Europe's premier hotels for art exhibitions. /p pSerenity permeates the hotel's Longevity Spa, which features a heated outdoor pool, tennis court, jogging paths, a pitch putt golf course, and a fully equipped kids' club – ensuring an unforgettable stay. /p pThe hotel's proximity to St. Mark's Square, its exceptional culinary offerings featuring a rich variety of Italian cuisine, and its unique combination of event spaces invite guests to create truly memorable experiences. /p h3Role Description /h3 pAs Reservation Supervisor, you will play a key role in maximizing room revenue and ensuring a seamless reservation experience for our guests. You will oversee the daily operations of the reservations department, maintain high standards of accuracy and customer service, and act as a liaison between the Reservations team and other hotel departments. /p h3Your main responsibilities will include : /h3 ul liOverseeing and coordinating daily reservations activities and workload distribution /li liEnsuring all bookings are accurately processed, entered, and confirmed in the system /li liMonitoring room availability, rate strategy, and inventory in collaboration with the Revenue Manager /li liHandling VIP and special requests with attention to detail and personalized service /li liSupporting and training team members to maintain service and accuracy standards /li liResponding to guest and travel partner inquiries in a professional and timely manner /li liReviewing no-shows, cancellations, and revenue reports to identify opportunities for improvement /li liCollaborating closely with Sales, Front Office, and Revenue teams to ensure smooth communication and efficiency /li /ul h3What We're Looking For /h3 ul liPrevious experience in a reservations role within luxury hospitality (supervisory level preferred) /li liStrong knowledge of reservation systems (Opera PMS or similar) and channel management tools /li liExcellent communication and customer service skills /li liAnalytical mindset with attention to accuracy and detail /li liStrong organizational and leadership skills with the ability to motivate a small team /li liFluent in English and Italian (additional languages are a plus) /li liPassion for hospitality, teamwork, and delivering exceptional guest experiences /li /ul h3What We Offer /h3 ul liA key operational role in one of Europe's most prestigious resorts /li liOpportunity to work in a stunning historical property immersed in art, culture, and heritage /li liCompetitive compensation and benefits package /li liProfessional growth and learning opportunities /li liAccommodation, meals, uniform, and other on-property benefits /li liA dynamic, supportive, and international team environment /li /ul pApply Now /p pReady to take the next step in your hospitality career? /p pSend your CV and cover letter to : /p /p #J-18808-Ljbffr