ROLE
You will be responsible for promoting brand engagement and loyalty to customers in order to successfully reach business goals. You will also identify, attract, recruit, develop and retain talent while maintaining compliant with directions from Headquarters and creating a cultivating store culture.
MISSION
* Ensure professional growth and training of the staff with a coaching approach
* Define targeted quantitative and qualitative goals and ensure they are achieved
* Analyze results, verify daily, weekly, monthly activities and set up yearly assessments: KPIs
* Demonstrate sales leadership for staff by playing an active role on the selling floor
* High sensitivity to customers experience and loyalty
* Manage inventory activities, taking into account related inventory results in collaboration with the Back Office Operation
* Ensure that all the processes are in compliance with legal, safety, internal requirements, sustainability, HR and stock organization
* Ensure that the qualitative standards required by our brand are maintained
PROFILE
* Significant experience in the sale of luxury goods or retail
* 4 to 6 years of successful experience in a managerial retail position
* Experience managing a team of at least 10
* Adaptability, openness, risk taking, dynamic, listening abilities, curiosity
* Bachelor's Degree preferred
* Knowledge of Concur expense reporting is a plus
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