PThe Schools College Operations Supervisor involves overseeing the operational delivery of the Schools College package in Aosta / Pila. /ppThey are the team leader to the Schools College Co-ordinators, both full-time and part-time, to assist with questions, support, and team welfare. /ppThe Schools College Operations Supervisor will receive planning information from the Schools College Planning Supervisor, with whom they will need to maintain a strong working relationship. /ppThey will meet and greet party leaders and clients daily, liaising with them to ensure smooth operations throughout the week. /ppThe Schools College Operations Supervisor will motivate, support, and monitor the Schools College Co-ordinators, ensuring they understand their roles, responsibilities, and deliver the Interski product to high standards, providing ongoing training throughout the season. /ppThey will visit hotels and après-ski events to ensure supplier satisfaction and that Interski standards are upheld. /ppThe Supervisor will also monitor the Schools College WhatsApp group. /ppSupervisors are expected to remain available to their team and clients at all times, primarily via phone, to provide support and guidance, attending in person if necessary, regardless of the time. /ppGiven the seasonal nature of the role, team members are expected to work up to five months with one scheduled day off per week. The work can be long and physically demanding, often in varying weather conditions. We value resilience, a positive mindset, and a proactive approach to maintaining wellbeing throughout the season. /ppbKEY RESPONSIBILITIES /b /pulliMeeting and greeting party leaders and clients daily to ensure smooth operations /liliMotivating and supporting the Schools College Co-ordinators /liliMonitoring the delivery and performance of the Co-ordinators through hotel visits and attendance at various meetings and check points /liliMonitoring the Schools College WhatsApp group /li /ulpbSKILLS /b /pulliExceptional customer service /liliExcellent communication and organizational skills /liliExperience with Microsoft Excel, Word, and quick learning of bespoke CRM systems /liliFriendly, positive, and personable demeanor /liliFlexibility and adaptability to change /liliProactive problem-solving skills /liliResponsibility and ownership of tasks /liliAbility to remain calm under pressure /liliLeadership and team-playing skills /liliPassion for skiing and / or snowboarding /li /ulpbREQUIREMENTS /b /pulliCriminal Record Disclosure / DBS / Police Check - ESSENTIAL /liliTeam leader experience – ESSENTIAL /liliOver 21 years old – DESIRABLE /liliDriver’s license willingness to drive manual vehicles – ESSENTIAL /liliFluent in English - ESSENTIAL /liliConversational Italian – DESIRABLE /li /ulpbCONTRACTOR PACKAGE /b /pulliContribution towards travel expenses at start and end of contract /liliTraining programme at start of contract /liliShared accommodation in shared apartment or hotel /liliOption to live out with a £400 / month allowance /liliMeals provided (lunch during the season) /liliUniform including ski jacket, trousers, gilet, and polo shirts /liliLift pass for Aosta / Pila and other resorts as needed /liliInsurance coverage (travel, medical, public liability) depending on nationality /liliOne day off per week /liliOn-snow training sessions /liliPre-approved time off during non-peak weeks /liliTeam engagement activities and social events /liliWages of £1700 per month on a contractor basis /li /ulpbNUMBER OF ROLES AVAILABLE /b /pulliOne (Aosta / Pila) /li /ulpbWHERE YOU CAN DO THIS ROLE /b /ppThe full-time Schools College School Operations Supervisor role is based in the Aosta Valley, Italy, with duties in Aosta / Pila and occasional requirements in La Thuile, Courmayeur, and Gressoney. /ppThe Holidays Co-ordinators support the Ski Holidays market in La Thuile Courmayeur, while the Holidays Supervisor oversees the operation across all resorts, including Aosta / Pila, ensuring smooth delivery of services for adult groups, families, solo travelers, and corporate groups. /ppJ-18808-Ljbffr /p #J-18808-Ljbffr