Key Responsibilities
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Execute basic and advanced diagnostic, maintenance, and repair work on all aspects of hyperchargers (commissioning, periodical interventions etc.)
Work independently and as a team to drive maximum repair efficiency.
Consistently and concisely detail and document repairs.
Provide feedback to our remote service and development teams directly to enable continuous improvement of repair procedures and products.
In agreement with the service coordinator, organize the service interventions in the respective area of work.
Qualifications
Technical training/certificate or work experiences in the field of electrical engineering or demonstrated ability to learn new technologies and processes.
Experience as an electrician in the low‑voltage range (up to 1,000 V).
2+ years of support role in the eMobility/EV charging industry.
Basic skills for software and diagnostics.
Full stack knowledge of IT infrastructure (hardware, software, network & telecommunication).
Confident handling of MS Office programs (Windows, Excel, Word).
Understanding of customer needs and requirements.
A strong communicator capable of interacting professionally with colleagues, partners and customers in high‑pressure, time‑sensitive environments.
Willing to work flexible hours and overtime on short notice as customer escalations require.
Ability to lift 75 lbs (components and units can be heavy and cumbersome).
Moving up and down ladders repeatedly (service technicians will regularly use ladders to perform work).
Standing/walking for long periods of time.
Valid driver’s license and passport.
High willingness for travel.
Additional Requirements
This position requires employees to work various shift schedules, including evenings, weekends, and holidays. xkiyazw Candidates must be flexible and available to adapt to changing shift needs as required by the operational demands of the business.