Senior Operations Leadership Role
This is an exciting opportunity to take on a senior operations leadership position where you will be responsible for ensuring the smooth and efficient delivery of Fulfillment Center (FC) services. As a Senior Operations Manager, you will play a critical role in driving business growth and innovation across our global network.
About the Role:
- Ensure FC delivery is smooth and efficient
- Collaborate with Operations and Area Managers to meet performance objectives
- Proactively identify and address complex problems affecting Amazon's Operations and Customer Service
Main Responsibilities:
- Continuously improve operations and delivery processes
- Instill a culture of customer obsession and excellent customer service
- Maintain high standards of operations Health & Safety
- Inspire and reward best practice sharing among employees
Key Skills and Qualifications:
- 6+ years' experience in manufacturing, production, distribution logistics or related environment
- Bachelor degree from an accredited institution
- Strong goal-driven and target-oriented approach
- Proven ability to lead and manage teams in fast-paced environments
- Excellent command of English - both verbal and written, and proficiency in Italian
Preferred Qualifications:
- Experience of managing third-party contract resource arrangements
- Degree qualified in Engineering or a Supply Chain/Logistics/Manufacturing related discipline or MBA graduate
- Knowledge of Lean, Six Sigma and Kaizen methodologies
What We Offer:
- Opportunity to work in a stimulating and rewarding environment
- Collaborative team environment
- Professional development opportunities